Candice Mayes
Princeton,MN
Summary
Experienced with identifying inefficiencies and implementing effective solutions. Utilizes analytical skills and process improvement methodologies to enhance operational performance. Knowledge of best practices in process mapping and stakeholder engagement.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
29
29
years of professional experience
Work History
Business Process Analyst
Boston Scientific
06.2023 - Current
- Identified areas of system improvement by applying historical knowledge to SAP.
- Produced documentation outlining process improvement solutions.
- Collaborated with upper management to drive strategy and implement new processes.
- Mapped processes to holistically examine business flow and identify improvement opportunities.
- Cross Functional SAP trainer for past and upcoming company integrations.
- Facilitated training sessions for staff on new procedures and systems, ensuring smooth transitions.
- Utilized data analysis tools to evaluate process effectiveness and recommend strategic adjustments.
- Led root cause analysis efforts to resolve recurring issues affecting project outcomes and operational efficiency.
- Established strong relationships with internal clients to better understand their needs and expectations related to process improvements.
- Implemented new process automation tools to enhance overall workflow and increase operational efficiency.
- Identified opportunities for cost savings through streamlined processes while maintaining quality standards.
- Performed root-cause analysis on recurring issues within existing processes, identifying solutions that addressed underlying causes effectively.
- Served as a subject matter expert on business process analysis methodologies within the organization, mentoring junior team members as needed.
- Facilitated training sessions for employees on newly implemented processes, ensuring seamless adoption across the organization.
- Analyzed data to identify root causes of problems and recommend corrective actions.
Technician III, Quality
Boston Scientific
01.2016 - 06.2023
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Addressed routine equipment maintenance according to established schedule.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Implemented process improvements to increase productivity in quality assurance operations.
- Addressed non-conformance issues, pausing production to correct errors.
- Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
- Reported problems and concerns to management.
- Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
- Coordinated with production team to support productivity targets and deadline management.
- Liaised with production manager, suppliers and vendors to support production needs.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend and holiday shifts.
- SAP Subject Matter expert
Production Coordinator
Boston Scientific
07.2010 - 01.2016
- Liaised with production manager, suppliers and vendors to support production needs.
- Monitored and tracked progress of all production tasks for on-time delivery.
- Collaborated with production team to support effective resource allocation.
- Coordinated with production team to support productivity targets and deadline management.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Developed and maintained efficient production processes and procedures.
- Created and maintained detailed reports and schedules of all production tasks.
- Created and maintained schedules and provided internal support for manufacturing teams.
- Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
Production Builder
Boston Scientific
10.1996 - 01.2016
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Inspected products and machines to maintain quality and efficiency.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Used precision measuring tools, micrometers and calipers to meet required product specifications.
- Made sure that products were produced on time and are of good quality.
- Inspected finished products for quality and adherence to customer specifications.
- Met production targets and tight deadlines by collaborating closely with team members.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Assembled products according to changing daily work orders and specific customer needs.
Education
No Degree - Keyboarding Class
Century College
White Bear Lake, MN08.2000
High School Diploma - undefined
Centennial High School
Circle Pines, MN06.1996
Skills
- Cross-functional team engagement
- Effective team engagement
- Clear communication
- Facilitation of process change initiatives
- Process enhancement
- Process evaluation
- Detailed quality reporting
- Collaborative engagement
- Performance improvement
- Proficient in workflow improvement
- Workflow analysis
- Data-driven business analysis
- Collaboration across diverse teams
- Cross-functional teamwork
- Team collaboration
- Effective time management
- Proficient in handling multiple priorities
- Dependable performance
- Quality assurance
- Continuous process evaluation
Timeline
Business Process Analyst
Boston Scientific
06.2023 - Current
Technician III, Quality
Boston Scientific
01.2016 - 06.2023
Production Coordinator
Boston Scientific
07.2010 - 01.2016
Production Builder
Boston Scientific
10.1996 - 01.2016
High School Diploma - undefined
Centennial High School
No Degree - Keyboarding Class
Century College
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