CANDICE MEADE
Shawnee,OK
Summary
Highly skilled Patient Care Technician with 2 1/2 years practical experience in an Medical Facility environment. Established in assessment, counseling, consulting on employees results of his/her test results. We provide counseling on patients in hazardous levels of exposure in the workplace and reasons that ear protection is effective against hearing damage.
Overview
2
2
Certifications
18
18
years of post-secondary education
10
10
years of professional experience
Work History
Audiology Technician
Tinker Air Force Base
Midwest City, OK
03.2019 - Current
- Interpreted diagnostic data to identify and develop treatment plans for patient hearing problems.
- Educated public on prevention of hearing loss and tinnitus.
- Performs basic screening procedures such as pure tone screening, screening and screening of ear canal status using otoscope, about 35 patients per technician.
- Fit devices to specific patient physiology for maximum comfort and effectiveness.
- Tested hearing with complete audiological examinations.
- Conducted auditory evaluations by measuring noise levels to determine hearing suitability.
- Maintained up-to-date record of patient information, treatment plan and progress.
Bank Teller
BancFirst
Oklahoma City, OK
04.2018 - 03.2019
- Processing several transactions.
- Making Deposits.
- Making Withdraws.
- Counting vault.
- Count coin machine.
- Process mail that comes threw.
- Answer phone calls.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Identified sales opportunities and referred customers to branch partners in financial services.
Front Desk Clerk/Reservations
Grand Casino Hotel & Resort
Shawnee, Ok
05.2016 - 01.2018
- Manage accurate accounting of rooms.
- Compute bills and take payments.
- Operate hotel switchboard.
- Manage the registration process.
- Provide guests with directions to local attractions.
- Work in a fast-paced environment.
- Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Entered customer data into room system and updated information whenever patrons changed rooms.
- Collected room deposits, fees and payments.
Hostess
Grand Casino Hotel & Resort, Soto Sushi
Shawnee, Ok
11.2015 - 05.2016
- Answer daily phone calls about business.
- Attending the needs of patrons.
- Performed opening and closing duties as required.
- Maintain seating charts for customers.
- Worked in a fast-paced environment.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Documented reservations and communicated changes to guests.
- Answered customer questions about hours, seating and menu information.
- Informed servers of newly seated parties for speedy service.
Waitress/Hostess Buffet
Grand Casino Hotel & Resort
Shawnee, Ok
05.2011 - 09.2015
- Attending needs of patrons.
- Delivering orders in timely manner.
- Keep track of and manage multiple orders.
- Answer daily phone calls about business.
- Performed opening and closing duties as required.
- Worked in fast-paced environment.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Waitress
Santa Fe Cattle Co
01.2011 - 05.2011
- 1. Attending needs of patrons.
- 2. Delivering orders in timely manner.
- 3. Keep track of and manage multiple orders.
- 4. Answer daily phone calls about business.
- 5. Performed opening and closing duties as required.
- 6. Worked in fast-paced environment.
- 7. Managed cash register and monetary transactions correctly.
- 8.Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- 9. Stayed up-to-date on menu changes to help customers make food choices.
- 10. Greeted new customers, discussed specials and took drink orders.
- 11. Bussed and reset tables to keep dining room and work areas clean.
- 12. Kept server areas clean and stocked to increase efficiency while working tables.
Education
Some College (No Degree) - Science
Oklahoma City Community College
Oklahoma City, OK 01.2020 - Current
Undergraduate - Reqs
Seminole State College
Seminole, OK 01.2016 - 08.2018
Undergraduate Pre -
Rose State College
Oklahoma City, OK 01.2011 - 01.2014
S Diploma -
Harrah High School
Harrah, OK 01.2000 - 01.2011
Skills
Deposit and withdrawal management
Cash counting
Compliance, banking laws and regulations
Menu memorization
Beverage preparation
Sales expertise
Accurate money handling
Patient services
Medical history review
Charting Patient Encounters
Patient education
Running Annual Audio Tests
Preform Daily equipment calibration, audiometric testing and saves data via software
Review Medical Records to identify previous hearing tests
DOEHRS-HC to store, compare retrieve and compile test data
Provides counseling to employees about results of his/her tests and its implications on communication function
Certification
First Aid/CPR Certified
Timeline
Some College (No Degree) - Science
Oklahoma City Community College
01.2020 - Current
Audiology Technician
Tinker Air Force Base
03.2019 - Current
First Aid/CPR Certified
03-2019
Certified/ Council For Accreditation In Occupational Hearing Conservation
03-2019
Bank Teller
BancFirst
04.2018 - 03.2019
Front Desk Clerk/Reservations
Grand Casino Hotel & Resort
05.2016 - 01.2018
Undergraduate - Reqs
Seminole State College
01.2016 - 08.2018
Hostess
Grand Casino Hotel & Resort, Soto Sushi
11.2015 - 05.2016
Waitress/Hostess Buffet
Grand Casino Hotel & Resort
05.2011 - 09.2015
Waitress
Santa Fe Cattle Co
01.2011 - 05.2011
Undergraduate Pre -
Rose State College
01.2011 - 01.2014
S Diploma -
Harrah High School
01.2000 - 01.2011