Candice Mitchem
Deltaville,VA
Summary
Professional with high standards and a results-driven approach, prepared for the role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Office management professional with a track record of optimizing administrative functions and fostering a productive work environment. Recognized for a strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
34
34
years of professional experience
Work History
Office Manager
PBS Crawlspace
12.2020 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone or email.
- Maintain accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Schedule appointments with customers and take payments from customers. Send out estimates and invoices with Quickbooks and also handle taxes for the company.
- Use Microsoft Word and other computer programs to handle office accounts.
Medical Aide
Stan Whitehead
02.2021 - 03.2022
- Monitored vital signs regularly for early detection of changes or potential complications requiring intervention from the healthcare team.
- Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations and organizational policies.
- Supported healthcare team in managing appointments, coordinating schedules, and processing paperwork for optimal organization and time management.
- Elevated quality of care provided by staying up-to-date on the latest technology advancements within the medical field.
- Took patient to doctor appointments and other appointments.
- Took patient on any activities he needed to go to, while also helping with him other needs daily.
Medical Aide
Marion Hoovler
02.2018 - 03.2020
- Monitored vital signs regularly for early detection of changes or potential complications requiring intervention from the healthcare team.
- Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations and organizational policies.
- Improved patient comfort by providing compassionate care and addressing individual needs.
- Transported patients to and from appointments, assisting with getting in and out of vehicles.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Scheduled patients for appointments and maintained master calendar.
- Provided family members with general health education and tips for patient care.
Medical Aide
Jami Luburgh
04.2015 - 09.2017
- Monitored vital signs regularly for early detection of changes or potential complications requiring intervention from the healthcare team.
- Supported healthcare team in managing appointments, coordinating schedules, and processing paperwork for optimal organization and time management.
- Maintained strict confidentiality of sensitive patient information in compliance with HIPAA regulations and organizational policies.
- Improved patient comfort by providing compassionate care and addressing individual needs.
- Assisted medical staff with diagnostic procedures for accurate results and timely treatment.
- Transported patients to and from appointments, assisting with getting in and out of vehicles.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
Office Manager
W. F. Morgan Seafood
10.1990 - 05.1999
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Handled payroll and taxes for the business. Answered Phones and handled customers.
Bartender, Waitress
Tides Inn
08.1994 - 04.1996
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Upsold menu items to customers, driving up per-sale revenues and maximizing profits.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Worked here as part-time for extra income.
Education
Associate's Degree - Medical Billing And Coding
Bryant And Stratton College
Getzville, NY10-2024
High School Diploma -
Middlesex High School
Saluda, VA06-1990
Skills
- Customer service
- Office management
- Organizational skills
- Office Administration
- Data entry
- Customer relations
- Billing
- Scheduling and calendar management
- Payroll processing
- Bookkeeping
- Document management
- Payroll and budget
- Relationship building
- Scheduling
- Computer skills
- Office management software
Timeline
Medical Aide
Stan Whitehead
02.2021 - 03.2022
Office Manager
PBS Crawlspace
12.2020 - Current
Medical Aide
Marion Hoovler
02.2018 - 03.2020
Medical Aide
Jami Luburgh
04.2015 - 09.2017
Bartender, Waitress
Tides Inn
08.1994 - 04.1996
Office Manager
W. F. Morgan Seafood
10.1990 - 05.1999
Associate's Degree - Medical Billing And Coding
Bryant And Stratton College
High School Diploma -
Middlesex High School
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