Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Candice Monroe

Inglewood,CA

Summary

I am seeking and excited to apply for employment with a company where I can grow professionally and personally. I believe I have the skills and can gain experience to excel. In an successful and new environment where I adapt, by making me a valuable asset to the team.

Overview

9
9
years of professional experience

Work History

Member Service Representative

Wells Fargo
01.2023 - 11.2023
  • Greet customers and create a welcoming environment
  • Process a high volume of transactions accurately and efficiently
  • Maintain and balance cash drawers
  • Conduct basic account maintenance for customers
  • Assist customer/customers with scheduling appointments lending and loans with Loan department for smoother process

Associate/Interim Department Assistant Manager

Nordstrom
10.2020 - 01.2022
  • Assist customers with merchandise inquiries and product details
  • Manage designer product displays
  • Assisted department in raising sales to 1 million dollars in top designer best sellers
  • helping assisting with high volume of clients for refunds, cash credit transactions in sales.
  • assist with open and close of store business hours

Front Desk Receptionist

West Coast Custom Blinds
09.2018 - 03.2019
  • Answered phones
  • Collect payments both in person and over the phone
  • Responded to emails from customers and vendors
  • Provide free consultation to walk-in customers
  • Filing, organized product store, client paperwork and all invoices daily

Front Desk Receptionist

Shin
02.2018 - 09.2018
  • Answered phones
  • Book and confirm appointments
  • Reply to emails
  • Check clients in and out
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Receptionist

Jim Falk Lexus Beverly Hills
08.2017 - 01.2018
  • Answered phones and transferred calls to correct department
  • Maintenance of lounge area for customers
  • Took record of stock of snacks and refreshments weekly
  • Maintained Ups list

Cashier/Manager

World on Wheels
08.2017 - 08.2017
  • Maintenance of skate room
  • Assigned lockers to customers
  • Processed food sales
  • Collect customers payments and processed tickets
  • Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
  • Resolved customer complaints quickly to maintain customer satisfaction.

Cashier

Target
01.2015 - 01.2017
  • Helped guests at checkout
  • Suggested store discounts to guests for additional savings
  • Recovered front lanes
  • Assisted guests at front lanes
  • Directed guests on where things were in the store

Sales Associate

Macy’s
01.2015 - 01.2015
  • Recovered sales floor
  • Cleaned fitting rooms
  • Helped guests at checkout
  • Suggested alternative merchandise for guests

Education

High School Diploma -

Westchester High School
Los Angeles, CA
01.2014

Skills

  • Dedicated, Flexible
  • Good communication skills
  • Quick learner, Detail Oriented
  • Team Player, Empathetic
  • Computer literate

Awards

High School Drill and Dance Team 2011-2014, Honor Roll 2012, National High School Scholars 2014

Timeline

Member Service Representative

Wells Fargo
01.2023 - 11.2023

Associate/Interim Department Assistant Manager

Nordstrom
10.2020 - 01.2022

Front Desk Receptionist

West Coast Custom Blinds
09.2018 - 03.2019

Front Desk Receptionist

Shin
02.2018 - 09.2018

Receptionist

Jim Falk Lexus Beverly Hills
08.2017 - 01.2018

Cashier/Manager

World on Wheels
08.2017 - 08.2017

Cashier

Target
01.2015 - 01.2017

Sales Associate

Macy’s
01.2015 - 01.2015

High School Diploma -

Westchester High School

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