Summary
Overview
Work History
Education
Skills
Timeline
Generic

Candice Morgan

Bronx

Summary

professional and with over 10 years of combined school building operations, medical, and home health experience. Strong organizational and communication skills with the ability to concurrently manage multiple tasks daily. Advanced understanding of patient and family’s needs.

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

10
10
years of professional experience

Work History

Operations and Administrative Assistant

Susan Wagner Day School
11.2015 - Current
  • Manage the school’s building(s) and grounds
  • Proactively address all safety, security, and cleanliness concerns
  • Manage major building maintenance, including emergencies, renovations, and new construction
  • Maintain building key inventory and alarm codes, coordinating access and records with the Principal and HR Manager
  • Ensure the building is secured when not in session (eg: evenings, weekends, vacations, etc.)
  • Ensure that all facility inspections are up-to-date and appropriate documentation is maintained onsite
  • Maintain student transportation program
  • Issue, replace, and cancel transportation based on up to date student enrollment information
  • Support academic operations along with the Principal by ensuring that academic materials at the schools are inventoried on a regular basis
  • Conduct data entry, analyze and report on operations data, including data required for school, board and regulatory reporting to the Department of Education
  • Support school in all student recruitment and enrollment efforts by receiving new students and sharing school/agency information during school tours
  • Manage student permanent records and forms (personal information, lunch forms, field lesson permission slips)
  • Manage the billing and intake process for the Universal Preschool Program and Special Education Program School wide
  • Manage the coordination of related services and classroom placement for the special education program based on IEP goals
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Maintained inventory of office supplies and placed orders.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.

Residential Manager

St Christophers
04.2022 - 03.2024
  • Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
  • Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
  • Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.
  • Improved resident satisfaction by addressing concerns and implementing necessary changes in residential programs.
  • Provided exceptional leadership during emergency situations, coordinating staff response efforts effectively to ensure resident safety.
  • Enhanced communication with residents'' families through regular updates and open lines of communication.
  • Developed strong relationships with local community organizations to enhance the quality of life for residents.
  • Served as an advocate for residents, ensuring their rights were protected and their voices were heard in matters that affected them directly.
  • Managed budgets effectively, ensuring the allocation of resources to meet the needs of both residents and staff members.
  • Reduced turnover rates for staff by providing ongoing training, support, and opportunities for professional growth.
  • Increased resident participation in activities by creating diverse programming tailored to individual interests and abilities.
  • Interviewed and assessed average of 4 incoming residents per week.
  • Collaborated with interdisciplinary teams to develop comprehensive strategies for meeting each resident''s unique needs.
  • Fostered a positive work environment by consistently recognizing staff achievements and offering constructive feedback as needed.

Behavioral Health Technician

St. Vincent Hospital of Westchester
11.2019 - 12.2021
  • Carrying out assessments and other administrative tasks
  • Providing emotional support to patients
  • Ensuring patients have a safe and supportive environment
  • Alerting medical professional to intervene in emergencies
  • Maintaining strict patient confidentiality
  • Diffusing situations in which patients wish to harm themselves or others
  • Reporting back on each patient’s progress and concerns
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
  • Conducted client rounds to check on residents.

Patient Care Technician

Westchester Medical Center TICU
09.2015 - 05.2019
  • Provide high-quality patient care within the trauma, surgical, acute-care and rehabilitation setting
  • Preserve patient dignity and minimize discomfort while carrying out duties such as bedpan changes, diapering, emptying drainage bags and bathing
  • Effective team collaboration, patient relations and consistent delivery of empathetic care
  • Ensure the accurate, timely flow of information by maintaining thorough patient records and updating healthcare team on patients’ status
  • Daily tasks include but are not limited to:
  • Bathe and dress patients
  • Serve meals and help patients eat
  • Take vital signs
  • Turn or reposition patients who are bedridden
  • Collect information about conditions and treatment plans from caregivers, nurses and doctors
  • Responding to codes
  • Red, Blue etc
  • Intake and Discharge of patients
  • Calling for supplies
  • Provide and empty bedpans
  • Lift patients into beds, wheelchairs, exam tables, etc
  • Answer patient calls
  • Examine patients for bruises, blood in urine or other injuries/wounds
  • Clean and sanitize patient areas
  • Change bed sheets and restock rooms with necessary supplies
  • Provides adjunct care by administering enemas, douches, nonsterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths; applying restraints
  • Maintains patient stability by checking vital signs and weight; testing urine; recording intake and output information
  • Blood Glucose
  • EKG
  • Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor
  • Documents actions by completing forms, reports, logs, and records
  • Maintains work operations by following policies and procedures
  • Post Mortem care
  • Protects organization's value by keeping patient information confidential
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
  • Ensured safety and well-being of patients through diligent observation and reporting of changes in condition.
  • Implemented infection control protocols, contributing to safer hospital environment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

Education

Associate of Science - Early Childhood Education

Housatonic Community College
Bridgeport, CT
05-2023

No Degree - Early Childhood Administration

Housatonic Community College
Bridgeport, CT
05-2023

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • Documentation and recordkeeping
  • Office management
  • Professional communication
  • Appointment scheduling
  • Recordkeeping
  • Excel spreadsheets
  • Dedicated team player
  • Relationship building
  • Documentation and reporting
  • Spreadsheets
  • Data management
  • Data collection

Timeline

Residential Manager

St Christophers
04.2022 - 03.2024

Behavioral Health Technician

St. Vincent Hospital of Westchester
11.2019 - 12.2021

Operations and Administrative Assistant

Susan Wagner Day School
11.2015 - Current

Patient Care Technician

Westchester Medical Center TICU
09.2015 - 05.2019

Associate of Science - Early Childhood Education

Housatonic Community College

No Degree - Early Childhood Administration

Housatonic Community College

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Candice Morgan