Candice Patt
Powder Springs,GA
Summary
District training manager highly motivated to drive results and maintain company directives. Providing HR administration, benefits administration and personnel management for 5 years. Effective at creating and optimizing training programs for new, professional, supervisory and management positions. Excellent payroll, benefits, program, and onboarding organization skills. Strong ability to successfully handle tier 2-3 escalations. Advanced skills within multiple software programs and in-depth understanding of training requirements for company. Maintains knowledge of company policies and procedures.
Overview
5
5
years of professional experience
1
1
Certification
Work History
District Training Manager
Extra Space Storage
Powder Springs, GA
03.2020 - Current
- Developed and implemented training programs for district-wide personnel.
- Created and maintained records of all trainees and their progress.
- Conducted employee onboarding activities including orientation, benefits enrollment, and new hire paperwork.
- Performed administrative tasks such as payroll processing and accounts receivable management.
- Resolved employee relations issues through effective communication and problem solving techniques.
- Monitored employee performance to ensure compliance with established policies and procedures.
- Conducted regular meetings with department heads to discuss training needs and objectives.
- Provided guidance and support to team members in the development of individual training plans.
- Assisted with the recruitment process by posting job openings, scheduling interviews, and verifying candidate qualifications.
- Processed invoices and payments in accordance with company policies and procedures.
- Researched and responded to inquiries from vendors regarding invoice status or payment issues.
- Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
- Reviewed resumes and conducted phone interviews to identify potential candidates.
- Planned and coordinated in-person interviews between hiring managers and applicants.
- Provided one-on-one coaching sessions for employees on best practices related to client retention efforts.
- Performed customer negotiations to reach fair conclusion for both business and customer.
- Provided guidance on best practices for negotiating with suppliers, vendors, and other partners.
Development Manager
Taiyaki Chicago
Evanston, Chicago
01.2019 - 01.2023
- Developed and implemented training programs to meet organizational objectives.
- Analyzed employee feedback and performance data to identify areas of improvement in learning initiatives.
- Organized seminars, workshops, conferences, and other events related to learning initiatives.
- Ensured compliance with health, safety and sanitation standards.
- Monitored daily operations to ensure adherence to established policies and procedures.
- Scheduled staff shifts and monitored labor costs.
- Recruited, trained and supervised staff members.
- Negotiated contracts with vendors for food supplies, beverages, equipment and other necessary items.
- Managed relationships with suppliers to ensure timely delivery of products.
- Created weekly work schedules according to staffing needs.
- Performed administrative tasks such as payroll processing and accounts receivable management.
Education
Bachelor of Science - Business Management
Penn Foster Career School
Scranton, PA03-2027
Skills
- Coaching and Mentoring
- Recruiting and Hiring
- Training Program Development
- Staff Development
- Proficient understanding of Microsoft Office Suite, ERP systems, Omni, Sales force, Workday, Concur Solutions, Power BI
- Onboarding and Orientation
- Benefits Administration
- Employee Retention
- Payroll Processing
- Customer Relations
- Strong Technical Detailing
- Interpersonal Employee Relations
- Calendar Management
Certification
- Administrative Assistance Certification
Timeline
District Training Manager
Extra Space Storage
03.2020 - Current
Development Manager
Taiyaki Chicago
01.2019 - 01.2023
Bachelor of Science - Business Management
Penn Foster Career School
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