Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Candice Phipps

Las Vegas

Summary

Dynamic and results-driven, with extensive experience in healthcare leadership and clinical operations. Proven track record of developing high-performing teams and implementing strategic initiatives that drive quality improvement and patient safety. Adept at navigating complex regulatory environments and optimizing resource allocation, I bring a blend of clinical expertise and visionary management to elevate patient care standards. I believe in fostering a culture of collaboration, continuous learning, and innovation, I am committed to refining processes, mentoring staff, and ensuring operational excellence in healthcare settings.

Overview

9
9
years of professional experience
1
1
Certification

Work History

RN Case Manager

Harmony Hospice
10.2024 - Current
  • Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
  • Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
  • Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.

Nurse Educator

Elara Caring
10.2021 - 10.2024
  • Promoted professional growth among nursing staff through continuous education opportunities, conferences, and workshops.
  • Established a supportive learning environment by providing guidance and mentorship to staff.
  • Evaluated the effectiveness of training programs, making necessary adjustments to optimize learning outcomes.
  • Assessed student knowledge levels and abilities with detailed assessments.
  • Consistently received positive feedback from both students and colleagues, reflecting a commitment to excellence in teaching.

Charge RN

Rogerson House
12.2020 - 05.2022
  • Maintained an organized clinical environment conducive to efficient workflow by regularly evaluating unit needs and implementing necessary adjustments.
  • Conducted ongoing assessments to monitor and adjust treatment plans, improving overall patient health outcomes.
  • Improved continuity of care across shifts through concise shift reports detailing pertinent updates on patients'' conditions and treatment plans.
  • Mentored and supervised junior nurses, fostering a supportive and collaborative work environment.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.

Census Field Supervisor

Census Bureau
01.2020 - 12.2020
  • Enhanced data accuracy by conducting thorough field address canvassing and updating the census database accordingly.
  • Facilitated inter-departmental collaboration by maintaining open lines of communication with other supervisors and sharing best practices across teams.
  • Implemented quality control measures to verify collected data''s accuracy before submission, reducing errors in final reports significantly.
  • Promoted an inclusive working environment by fostering open dialogue among team members about diversity-related concerns or challenges they encountered during fieldwork assignments.
  • Streamlined team operations by developing and implementing efficient work schedules for census takers.
  • Resolved escalated conflicts between enumerators and respondents through diplomatic negotiations or mediation as necessary, ensuring smooth operations within assigned territory.
  • Conducted performance evaluations for enumerators at regular intervals, identifying areas of strengths and weaknesses and providing targeted feedback for improvement.

Charge Nurse

Rio at Mission Trails
07.2016 - 03.2020
  • Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
  • Implemented mentorship program for new nurses, accelerating their onboarding process and improving their competence.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Streamlined shift handovers, ensuring seamless continuity of care and minimizing information gaps.
  • Maintained high standards of patient care during high-volume shifts, managing patient assignments to optimize nurse workload.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.

Education

No Degree - CPR Instructor

American Heart Association
Boston, MA
03-2024

Associate of Science - Nursing

National American University
San Antonio, TX
12-2018

Licensed Practical Nurse - Nursing Practice

United States Army
San Antonio, TX
03-2010

Skills

  • Healthcare Team Oversight
  • Delegation and motivation
  • HIPAA compliance
  • Multidisciplinary approach
  • Staff training and development
  • Clinical Utilization Review
  • Strong Clinical assessment and judgment
  • Nursing performance assessment
  • CPR/AED Certification
  • Patient and family advocacy
  • Microsoft office

Certification

  • Registered Nurse License (RN) - State Board of Nursing.
  • CPR/AED Instructor Certification

Timeline

RN Case Manager

Harmony Hospice
10.2024 - Current

Nurse Educator

Elara Caring
10.2021 - 10.2024

Charge RN

Rogerson House
12.2020 - 05.2022

Census Field Supervisor

Census Bureau
01.2020 - 12.2020

Charge Nurse

Rio at Mission Trails
07.2016 - 03.2020

No Degree - CPR Instructor

American Heart Association

Associate of Science - Nursing

National American University

Licensed Practical Nurse - Nursing Practice

United States Army

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Candice Phipps