Candice Price

Optometric Technician/Administrative Support

C.S. McArthur, O.D. P.C.

12.2013 - Current

Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Collaborated with optometry staff to reach individual and team goals.
Acquainted patients with procedures and explained purpose of testing to establish consent.
Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
Instructed patients on contact lens insertion and removal and lens care guidelines.
Managed administrative duties with phone reception, appointment scheduling and payment processing.
Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
Identified issues during preliminary exam and addressed concerns with physician.
Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.