Candice Robinson
Accounting Professional
Dallas,TX
Summary
Resourceful Accounts Receivable Professional with 10+ years of experience working with B2B commerical accounts. Experienced in high-profiled accounts with implementing, building structured and scalable receivables account resolutions processes. Well-qualified leader offering demonstrated skills and success in managing internal accounting processes, improving controls and strengthening best practices for optimal performance. Gifted in building and leading AR team to handle high-volume accounts with consistency, accuracy and full compliance with policies and procedures. Commended team player with a positive attitude and strong organization skills to meet the company goals.
Overview
9
9
years of professional experience
Work History
AR Specialist
Robert Half / EnteNet Systems
2022.09 - Current
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Reduced time and costs by implementing new accounting procedures.
Property Accountant
Hudson Homes Management
2021.12 - 2022.09
- Processed journal entries and performed accounting on accrual basis for 5K+ residential property taxes.
- Verified accounts payable documentation and generated weekly check runs to pay tax and liabilities before predetermined deadlines.
- Addressed questions from external auditors and provided requested documentation to enable issue resolution.
- Prepare Ad Hoc reports as requested.
AR Accountant
Smoothie King Franchise Inc
2019.06 - 2021.12
- Monitored timely collection and application of account receivable collections.
- Prepared aging reports spreadsheets using formulas, V-lookup and other intermediate and advanced Microsoft Excel skills.
- Identified and implemented process efficiency improvements.
- Identified procedural or executional issues and assisted in development for best practices.
- Developed and implemented corrective actions to bring Franchisee in line with contractual obligations.
- Diminished outstanding debt by analyzing accounts for issues.
- Set up ACH draft and processed immediate payments after conducting thorough research and analysis of account.
- Reduced 90+ days past due receivables by $400K within six months.
- Processed and posted journal entries for invoices and applicable fees.
- Assisted with month-end and year-end close.
Accounts Receivable Analyst
ABM Building Service - HVAC
2018.08 - 2019.06
- Matched purchase orders with invoices and recorded necessary information.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Contacted internal and external customers to obtain documentation to support invoices and disputes.
- Analyzed aging reports to identify trends and patterns causing missed collections.
- Carried out day-day-day duties accurately and efficiently.
Accounts Receivable Team Lead
US Security Associates
2015.10 - 2018.08
- Efficiently led and managed collection processes of $70M+ portfolio for 150 national accounts.
- Positioned as go-to person for up to 5 staff members, troubleshooting complex administrative and training issues promptly.
- Mentored and guided employees to foster proper completion of assigned duties.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Managed and responded to correspondence and inquiries from internal customers and vendors.
- Coordinated weekly meetings for internal and external groups.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
Sr. AR Analyst
McKesson Technology
2015.04 - 2015.10
- Executed collection processes for $20M portfolio of 100 accounts for medical software program division.
- Analyzed and interpreted contracts; validated pricing, billing cost, currency and payment terms.
- Entered client details and notes into system for interdepartmental access and review.
- Processed and reconciled payments and updated accounts to reflect new balance.
- Managed and responded to correspondence and inquiries from customers.
- Executed day to day reports, adjustments, and chargeback through SAP reporting system
Credit/Collections Representative
Mingledorffs – HVAC
2013.10 - 2015.02
- Managed collection activities for $15M portfolio of high-volume accounts in B2B collections
- Executed high-volume billing reconciliation, misapplied payments, and chargeback discrepancies
- Accessed delinquent accounts, improved DSO by 2 days with negotiated strategies
- Prepared ATB analysis reports and recommended appropriate credit hold implementation
- Prepared reports for ledger accounts and analyzed variance according to Account Receivable policies
Education
Executive Leadership Certificate - Organizational Leadership
Jack Welch Management Institute
Herndon, VA12.2020
Bachelor of Science - Accounting
Strayer University
06.2019
Skills
- Process Improvement
- Work Planning and Prioritization
- Complex Problem-Solving
- Training and Development
- Interpersonal Communication
- Analytical and Critical Thinking
- Excellent verbal and written communication
- Decision-Making
- Active Listening
- Process Improvement Initiatives
- Coaching and Mentoring
- Negotiation and Resolution
Timeline
AR Specialist
Robert Half / EnteNet Systems
2022.09 - Current
Property Accountant
Hudson Homes Management
2021.12 - 2022.09
AR Accountant
Smoothie King Franchise Inc
2019.06 - 2021.12
Accounts Receivable Analyst
ABM Building Service - HVAC
2018.08 - 2019.06
Accounts Receivable Team Lead
US Security Associates
2015.10 - 2018.08
Sr. AR Analyst
McKesson Technology
2015.04 - 2015.10
Credit/Collections Representative
Mingledorffs – HVAC
2013.10 - 2015.02
Executive Leadership Certificate - Organizational Leadership
Jack Welch Management Institute
Bachelor of Science - Accounting
Strayer University
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