Candice Ramos
Houston
Summary
Dynamic professional with extensive experience in First Aid and Safety and Sales, notably at CINTAS. Proven track record in achieving sales targets and enhancing customer satisfaction through excellent communication and decision-making skills. Adept at analyzing data to drive strategic initiatives, while fostering strong relationships to boost loyalty and repeat business.
Experienced, Coca Cola antique Collector and Seller, with strong background and knowledge in Antiques, specifically Coca Cola.
Overview
21
21
years of professional experience
Work History
Collector, Dealer and Aniquariann
Self-employeed
01.2008 - Current
- Mentors junior collectors and Sellers, sharing vast knowledge and guidance.
- Develops strong customer relationships to enhance sales and drive repeat business.
- Packs, labels, and ships products to customers, providing accurate delivery timelines.
- Utilizes product knowledge to educate customers on features and benefits.
- Provided customers with information on shipment amounts and cost of products through email or online support chat.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Developed customized solutions for clients'' unique needs, resulting in improved satisfaction and loyalty.
Sales
CINTAS, Professional Uniform and Facility Services
08.2004 - 05.2007
- Partnered with sales leaders to set strategies, territory design, sales targets and quotas.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Collaborated with sales team to align inventory levels with promotional activities, optimizing sales opportunities.
- Analyzed sales data to identify trends and adjust product offerings accordingly, boosting overall sales.
- Coordinated onboarding programs to enhance new employee integration and engagement.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Developed strong written and verbal communication skills.
- Maintained relationships with personnel using strong collaboration and teamwork skills.
- Resolved customer inquiries and issues promptly to maintain positive relationships.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Education
Bachelor of Science - Political Science And Criminal Justice
University of Texas Pan American
Edinburg, TX05-2003
Skills
- Safety procedures
- Customer research
- Assertiveness
- Call center experience
- Organization and time management
- Decision-making
- Excellent communication
- Dependable and responsible
- Flexible and adaptable
- Attention to detail
Timeline
Collector, Dealer and Aniquariann
Self-employeed
01.2008 - Current
Sales
CINTAS, Professional Uniform and Facility Services
08.2004 - 05.2007
Bachelor of Science - Political Science And Criminal Justice
University of Texas Pan American