Candice Rickards
Davenport
Summary
Results-driven laboratory technician and disciplined military veteran skilled in maintaining compliance and training personnel. Proven ability to enhance operational efficiency through effective communication and methodical risk assessments in both laboratory and combat settings.
Overview
10
10
years of professional experience
Work History
Laboratory Technician
MercyOne
Davenport
09.2025 - Current
- Prepared samples for analysis, ensuring proper labeling and documentation.
- Documented test results and maintained accurate records in the laboratory information system.
- Ensured compliance with regulatory standards in all lab operations and practices.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Collected blood samples from patients using proper venipuncture techniques.
- Communicated effectively with patients to ease anxiety during blood draws.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
Enlisted Soldier
Army
07.2017 - 06.2024
- Ensured mission readiness by consistently maintaining high scores on annual qualification tests.
- Completed multiple deployments in various regions worldwide, adapting to diverse environments and cultures while maintaining peak performance levels.
- Conducted mission assessments, implementing safety measures that reduced hazards to personnel and equipment.
- Responded calmly and professionally to chemical, biological, and nuclear threats.
- Trained team members in conflict resolution techniques, enhancing workplace dynamics and collaboration.
- Rated job performance for 6 subordinates, delivering timely feedback to support their professional development.
Food Service Worker
McDonald's Restaurant
08.2016 - 07.2017
- Prepared food according to standard recipes while accommodating customer requests to ensure satisfaction.
- Fostered positive relationships with customers, resulting in improved satisfaction and repeat business.
- Replenished condiments, beverages, and supplies while maintaining the cleanliness of service areas.
- Collaborated on menu development using seasonal ingredients and customer feedback to align offerings with preferences.
- Adapted quickly to various roles within the foodservice environment.
- Acquired knowledge of teammates' roles to provide effective backup support.
Education
Certificate - Phlebotomy
Eastern Iowa Community College
Davenport, IA08-2025
High School Diploma -
Mathematics Science Research And Technology Magnet High School
Cambria Heights, NY06-2017
Skills
- Lab compliance
- Laboratory safety
- Safety Guidelines
- Sample collection
- Data documentation
- Laboratory documentation
- Equipment management
- Analytical Thinking
- Critical Thinking
- Works Well Under Pressure
- Preventing incidents
- Patient interaction
Timeline
Laboratory Technician
MercyOne
09.2025 - Current
Enlisted Soldier
Army
07.2017 - 06.2024
Food Service Worker
McDonald's Restaurant
08.2016 - 07.2017
Certificate - Phlebotomy
Eastern Iowa Community College
High School Diploma -
Mathematics Science Research And Technology Magnet High School