To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
Work History
Print Services Manager - Large Format
All Over Media
07.2006 - 01.2024
Improved print services efficiency by streamlining workflows and implementing new processes.
Managed a team of print technicians, resulting in increased productivity and higher-quality outputs.
Reduced printing costs for the company through careful vendor selection and negotiation of contracts.
Maintained state-of-the-art equipment, ensuring optimal performance and minimal downtime.
Oversaw quality control measures, consistently delivering exceptional products to clients on time and within budget.
Established strong relationships with suppliers, securing competitive pricing and ensuring reliable delivery schedules.
Conducted regular performance evaluations for staff members, fostering an environment of continuous growth and development.
Optimized inventory management practices, reducing excess stock levels while maintaining adequate supplies for production needs.
Regularly reviewed safety protocols within the department, ensuring a safe working environment for all employees.
Manager
SUBWAY®Restaurants
01.2003 - 01.2005
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Improved customer satisfaction through staff training in customer service and product knowledge.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assisted with hiring, training and mentoring new staff members.
Approved regular payroll submissions for employees.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Reconciled daily sales transactions to balance and log day-to-day revenue.
General Manager
Hardee's Restaurant
01.1997 - 01.2002
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Introduced new methods, practices, and systems to reduce turnaround time.
Trained new employees on proper protocols and customer service standards.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Interacted well with customers to build connections and nurture relationships.
Trained and guided team members to maintain high productivity and performance metrics.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
MTPE Project Coordinator & Editor at Digital Press Media (Books Digital Media)MTPE Project Coordinator & Editor at Digital Press Media (Books Digital Media)
Operations & Logistics Manager at Bauer Media Group/a360Media/McClatchy MediaOperations & Logistics Manager at Bauer Media Group/a360Media/McClatchy Media