Summary
Overview
Work History
Education
Skills
Timeline
Bartender
Candice Schafer

Candice Schafer

Parkton,MD

Summary

With a proven track record at Brothers Bistro, I excel in customer service and beverage preparation, enhancing guest experiences through exceptional service and innovative drink crafting. My expertise in inventory management and a strong multitasking ability have significantly contributed to operational efficiency and customer satisfaction, making me a valuable team asset.

Overview

2025
2025
years of professional experience

Work History

Bartender/server

Anchor Pool Bar
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Banquet Server

Clarion Resort
  • Trained Number new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Closed out cash register and prepared cashier report at close of business.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Head Bartender/server

Brothers Bistro
04.2016 - 08.2024
  • Trained Number new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Closed out cash register and prepared cashier report at close of business.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Education

Diploma - Marketing

TCHS
Baltimore, MD
05.1996

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Outgoing personality
  • Customer service expertise
  • Responsible alcohol service
  • Cleanliness and hygiene
  • Complex Problem-solving
  • Payment processing
  • Handling difficult customers
  • Hospitality service expertise
  • Service-oriented mindset
  • Professional appearance
  • Suggestive selling
  • Alcohol awareness
  • Food service
  • Team training and development
  • New hire training
  • Beverage preparation
  • Inventory
  • Sales expertise
  • Salesmanship
  • Performance improvement

Timeline

Head Bartender/server

Brothers Bistro
04.2016 - 08.2024

Bartender/server

Anchor Pool Bar

Banquet Server

Clarion Resort

Diploma - Marketing

TCHS
Candice Schafer