Candice Schutts
Hudson,OH
Summary
Dynamic Store Manager with a proven track record at Circle K, excelling in customer service and team leadership. Enhanced operational efficiency through strategic inventory management and staff training, resulting in improved customer satisfaction. Skilled in problem-solving and fostering a positive work environment, driving sales growth while minimizing shrinkage.
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
29
29
years of professional experience
Work History
Store Manager
Circle K
06.2005 - Current
- Led team in achieving sales targets through effective inventory management and customer engagement strategies.
- Trained and mentored staff to enhance service quality and operational efficiency across all store functions.
- Implemented process improvements that reduced operating costs while maintaining high standards of store presentation.
- Analyzed sales data to identify trends, inform product placement, and optimize promotional strategies.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Sales Associate
Holland Oil
08.1996 - 06.2005
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Managed inventory levels to ensure optimal stock availability and minimize waste.
- Assisted in training new staff on product knowledge and sales techniques.
- Collaborated with team members to streamline sales processes and improve efficiency.
Education
GED -
Central Hower
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Training and mentoring
- Team leadership
- Friendly and positive
- Store operations
- Team leadership and coaching
- Shift scheduling
- Team building and leadership
Timeline
Store Manager
Circle K
06.2005 - Current
Sales Associate
Holland Oil
08.1996 - 06.2005
GED -
Central Hower
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