Candice Scro
1109 E Elm West Frankfort,IL
Summary
Achieved high levels of team collaboration through strong interpersonal skills. Maximized productivity by maintaining an open and adaptable schedule. Authorized to work in the US, providing flexibility for various employment opportunities.
Overview
26
26
years of professional experience
Work History
CNA
Integrity Nursing Home
Marion, Illinois
08.2025 - 12.2025
- Assisted with patient care, including monitoring vital signs and documenting changes in condition.
- Provided support to nursing staff by preparing treatment areas and ensuring necessary equipment availability.
- Educated patients on post-care instructions and wellness practices for improved health outcomes.
- Collaborated with multidisciplinary teams to develop individualized care plans for diverse patient populations.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Key Holder Supervisor
Dollar General Store
West Frankfort Illinois
01.2025 - 08.2025
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff in customer service excellence and operational efficiency.
- Managed inventory control processes, optimizing stock levels to meet customer demand.
- Assisted in implementing merchandising strategies to enhance product visibility and drive sales.
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
- Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
- Received and counted money.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
- Processed cash, credit, debit, and check payments.
- Maintained a clean, organized store environment that was conducive to an enjoyable shopping experience for customers.
- Opened inventory boxes and restocked shelves.
- Rotated stock according to dates and protocols.
- Provided exceptional customer service, resulting in a high level of customer satisfaction and repeat business.
Adult Direct Support Professional
Progressport Management
West Frankfort Illinois
02.2023 - 02.2024
- Provided personalized support to individuals with disabilities, enhancing daily living skills and independence.
- Developed and implemented individualized care plans to meet specific client needs and goals.
- Collaborated with multidisciplinary teams to assess client progress and adjust support strategies accordingly.
- Monitored behavioral patterns, documenting changes to inform ongoing care strategies and interventions.
- Facilitated community integration activities, fostering social connections among clients and their peers.
- Advocated for clients' rights and preferences in care settings, ensuring their voices were heard in decision-making processes.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Home Health Care Provider
West Frankfort
06.2019 - 10.2019
- I got her out of bed cooked her breakfast lunch and dinner, make sure she was taking her medicine, I would take her to pay bills and cleaned
Server/Bartender
Yak-zies Wrigleyville
Chicago, IL
05.2015 - 09.2016
- I work in a fast-paced environment working for the Cubs I worked in Wrigleyville as a server and a bartender
Ast. Manager
Bakers Square
Chicago, IL
11.2015 - 07.2016
- I trained servers worked in the kitchen prepping food running shifts opening closing restaurant doing paperwork
shift leader
Hardee's
Mount Vernon, IL
06.2004 - 08.2006
- I ran over night shift and worked at both stores in Mount Vernon Illinois did paperwork count money open and close do computer work cooked back and Frontline drive-thru
CNA - Certified Nursing Assistant
Severins nursing home
Benton, IL
02.2000 - 06.2004
- Cleaning, feeding, bathing, changing clothes doing their hair. I would take the residence out for walks exercise with them
Education
High school diploma - General Studies
Christian correspondence School
Townsend, GA06.2015
Skills
Home Care (10 years)
Senior Care (10 years)
Laundry (7 years)
Caregiving (10 years)
Cleaning Experience (10 years)
Meal Preparation (4 years)
Alzheimer's Care (4 years)
Cooking (4 years)
Dementia Care (7 years)
Personal Assistant Experience (5 years)
Developmental Disabilities Experience (7 years)
Hospital Experience (4 years)
Hospice Care (2 years)
Medication Administration (4 years)
EMR Systems (2 years)
Vital Signs (10 years)
Food Safety
HIPAA (10 years)
Memory Care (6 years)
Case Management (3 years)
Patient Care (10 years)
Office Management (4 years)
Social Work (2 years)
Commercial Cleaning (8 years)
Medical Office Experience (3 years)
Laboratory Experience (1 year)
Assessments
- Bartending — Proficient September 2020 Understanding, pouring, and mixing drink orders Full results: Proficient
- Food Safety — Proficient September 2020 Proper food handling, storage, and equipment use for preventing the spread of foodborne illness Full results: Proficient
- Home health aide skills — Familiar December 2020 Providing care to patients in a home setting Full results: Familiar
Timeline
CNA
Integrity Nursing Home
08.2025 - 12.2025
Key Holder Supervisor
Dollar General Store
01.2025 - 08.2025
Adult Direct Support Professional
Progressport Management
02.2023 - 02.2024
Home Health Care Provider
06.2019 - 10.2019
Ast. Manager
Bakers Square
11.2015 - 07.2016
Server/Bartender
Yak-zies Wrigleyville
05.2015 - 09.2016
shift leader
Hardee's
06.2004 - 08.2006
CNA - Certified Nursing Assistant
Severins nursing home
02.2000 - 06.2004
High school diploma - General Studies
Christian correspondence School