Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
SeniorSoftwareEngineer
CANDICE SHELTON

CANDICE SHELTON

Tupelo,MS

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

4
4
years of professional experience

Work History

Compliance Manager/Human Resources Staffing Specialist

Surge Staffing
10.2021 - Current
  • Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred and promoted employees.
  • Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
  • Facilitated interview and hiring discussions with interviewers and hiring managers and maintained reports and performance metrics to generate outcomes.
  • Guided candidate recruitment and selection to create and drive workforce in alignment with company diversity and inclusion goals.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Collaborated with customers to develop and integrate workforce planning, analysis and solutions.
  • Conducted recruiting events per month to grow passive talent pipeline to prepare for future hiring needs.
  • Created internal posting and advertisements while overseeing employment website.
  • Managed full-cycle recruiting process for applicants to promote smooth and positive onboarding experience.
  • Recruited talented, diverse and qualified candidates for employment.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.

Data Entry Specialist

M-Trade
06.2018 - 01.2020
  • Support administrative tasks and business efficiency by entering and updating data within the organization’s database system
  • Update and manage data to ensure that it remains correct and accessible
  • Complied, sorted and verified the accuracy of data before it entered
  • Located and corrected data entry errors
  • Maintained logs of activities of competed work
  • Repairing Mortgage loans for Trade
  • Extracting and Splitting Files at a high speed and intense environment
  • Compiled data and reviewed information for accuracy prior to input.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Completed data entry tasks with accuracy and efficiency.
  • Identified data entry errors and reported to necessary departments.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Reviewed completed work for compliance with regulations.
  • Verified accuracy of data before transcribing.
  • Located and corrected data entry errors and reported to management.

Store Manager

Cricket Wireless
03.2017 - 01.2018
  • Supervise and support all day-to-day store operations; including accurate cash handling, store presentation and meeting budgetary targets
  • Direct and supervise store employees
  • Train and communicate company policy and incentive programs to retail staff ensuring overall success
  • Facilitate welcoming atmosphere for complete customer satisfaction; measured by customer surveys
  • Provide superior customer service by greeting and assisting customers; and responding to customer inquiries and complaints
  • Adhere to company safety and security standards and reporting findings to corporate management
  • Lead and motivated retail team to meet internal and external sales goals; to include maintaining all branding standards
  • Present and contribute to the safety and security of the facility
  • Recruit, hire, schedule and discipline employees to provide a cohesive team-working environment
  • Produce standard company reports; summarizing sales, inventory and trends
  • Collaborate with other company and corporate partners lessons learned and best practices
  • Accomplish sales quotas and set the standard for sales, product knowledge, customer satisfaction and retention
  • Demonstrate technical competence for products and services sold
  • Engage with community activities promoting business development goals
  • Provide input to corporate management for maintaining sufficient levels of inventory to meet store demand.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

High School Diploma -

Tupelo High School
Tupelo, MS
05.2001

Skills

  • Computer savvy (Microsoft suite)
  • Cash handling
  • Customer service
  • Communication
  • Personable
  • Leadership
  • Supervising
  • Hiring
  • Budgeting
  • Training
  • Employee Coaching and Motivation
  • Managing Operations and Efficiency

Additional Information

  • ACCOMPLISHMENTS , Exceeded quota weekly while employed with Liberty National Insurance Company Rated top Cricket Wireless store in the region three consecutive months

Timeline

Compliance Manager/Human Resources Staffing Specialist

Surge Staffing
10.2021 - Current

Data Entry Specialist

M-Trade
06.2018 - 01.2020

Store Manager

Cricket Wireless
03.2017 - 01.2018

High School Diploma -

Tupelo High School

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CANDICE SHELTON