Candice Smith
Tarpon Springs
Summary
Dependable Beverage Cart Attendant with expertise in providing top-notch customer service in fast-paced environments. Skilled at maintaining cleanliness and stock levels of beverage carts, while ensuring timely delivery to patrons. Strengths include strong communication skills, superior knowledge of beverage mixing techniques, and ability to handle complex transactions accurately. Previous roles highlighted by enhanced guest satisfaction through proactive service and a friendly approach.
Overview
18
18
years of professional experience
2002
2002
years of post-secondary education
Work History
Beverage Cart Attendant
Innisbrook, A Salamander Golf & Spa Resort
Palm Harbor
03.2021 - 01.2026
- Provided exceptional customer service by anticipating guest needs, ensuring a seamless beverage experience throughout the course.
- Restocked supplies and maintained inventory accuracy to guarantee the availability of refreshments for guests during events.
- Trained new staff on beverage cart operations and customer service protocols, promoting a cohesive team environment.
- Communicated effectively with co-workers to ensure smooth operations during peak times.
- Processed member and guest transactions accurately and efficiently using point-of-sale software.
- Resolved customer complaints or inquiries promptly and courteously while upholding company values.
FOH Manager
Molly Goodheads
Ozona
02.2008 - 02.2020
- Oversaw daily front-of-house operations, ensuring exceptional customer service and efficient workflow across all shifts.
- Trained and mentored staff on service standards, enhancing teamwork and improving overall service quality.
- Implemented inventory management practices, optimizing stock levels and minimizing waste through effective ordering.
- Developed and maintained relationships with suppliers, ensuring timely delivery of high-quality products and services.
- Managed scheduling and staffing to align with peak business hours, improving service efficiency and customer satisfaction.
Owner/Operator
Madison Avenue
Dunedin
04.2015 - 01.2017
- Developed and implemented operational strategies to enhance customer satisfaction, improving service delivery and efficiency.
- Managed day-to-day business operations, ensuring compliance with industry regulations and maintaining high-quality standards.
- Managed daily financial operations, including budgeting and expense tracking, resulting in optimized profit margins.
- Established and maintained strong vendor relationships, improving supply chain efficiency and product quality.
Education
Niceville High
Niceville, FLSkills
- Inventory management
- Cleanliness and sanitation
- Driving golf cart
- ServSafe certified
- Self motivation
- Point-of-sale systems
- Staff training
- Scheduling and staffing
- Complaint resolution
- Team collaboration
- Guest engagement
- Communication skills
- Efficient work habits
- Excellent customer service
Timeline
Beverage Cart Attendant
Innisbrook, A Salamander Golf & Spa Resort
03.2021 - 01.2026
Owner/Operator
Madison Avenue
04.2015 - 01.2017
FOH Manager
Molly Goodheads
02.2008 - 02.2020
Niceville High