Profile
Overview
Work History
Education
Skills
Certification
Interests
Timeline

Candice Stephens

Bosch
West Memphis,AR
Candice Stephens
1
Certification
22
years of professional experience

Supported inventory tracking across healthcare correctional facilities and education operations while delivering customer service centered on quality and responsiveness.

Worked as organized, team-oriented individual with strong labor, teamwork, and time-management skills in busy work environments.

Work History

Warehouse worker

1 Month
Bosch | 08.2026 - 09.2026

Assembled quarter pallets according to established requirements and workflow standards.

  • Picked and packed orders accurately using barcode scanners and warehouse management systems.

Inventory Specialist

9 Months
Carvana LLC | 09.2025 - 06.2026
  • Coordinated gathering of detailed vehicle appraisal information, performed quality checks to support appraisal accuracy, and managed inventory data.
  • Supported warehouse operations for online vehicle sales to maintain accurate documentation and ensure compliance with company standards.
  • Supported vehicle inspection processes to maintain inventory accuracy and vehicle quality.
  • Coordinated vehicle intake inspections, verifying condition, options, and title readiness.
  • Reconciled inventory records, ensuring VIN accuracy across lot, system, and documentation.

Support Staff / Substitute Teacher

4 Years 9 Months
West Memphis School District | 08.2019 - 05.2024
  • Provided special education support to strengthen classroom instruction and managed student behavior for learners with diverse needs.
  • Created inclusive learning environments and delivered timely assistance to reinforce student participation and improve learning outcomes.
  • Delivered instruction aligned with lesson plans and maintained continuity of classroom learning.

Correctional Officer & Juvenile Correctional Officer

5 Years 2 Months
Crittenden County Detention Center | 03.2016 - 05.2021
  • Conducted intake assessments to support inmate and juvenile safety, enforced rules, and de-escalated conflicts when necessary.
  • Provided mentorship and facilitated behavioral change to support rehabilitation efforts and proper reintegration.
  • Managed maintenance of detailed, confidential records to support legal compliance.
  • Monitored inmate activity to maintain facility security and prevent contraband, disturbances, and unauthorized movement.
  • Enforced detention center rules and disciplinary procedures with professionalism and consistent adherence to policy.

Patient Care Assistant

6 Months
Premier Choice | 09.2015 - 03.2016
  • Delivered bedside patient care by monitoring vital signs and supporting daily living activities under nursing supervision.
  • Assisted patient comfort, safety, and well-being within healthcare setting.
  • Assisted patients with bathing, dressing, toileting, and repositioning to support daily comfort and dignity.

Customer Service Representative

2 Years 4 Months
Southland Gaming and Racing | 08.2013 - 12.2015
  • Managed end-to-end customer inquiry resolution while maintaining 100% satisfaction rating.
  • Maintained compliance with gaming regulations by ensuring security protocols and delivering professional service throughout customer interactions.
  • Resolved guest inquiries regarding wagering, racing schedules, and venue services with accurate, courteous communication.

Line Worker

1 Year 3 Months
Bosch-West | 05.2010 - 08.2011
  • Operated machinery and inspected products to meet quality standards.
  • Supported production goals while maintaining a safe work environment.
  • Inspected parts for defects, ensuring quality standards and immediate correction of issues.

Cashier & Door Greeter

4 Years 6 Months
Walmart | 03.2005 - 09.2009
  • Managed customer transactions to support smooth service operations, efficiently resolved issues, and maintained high customer service standards.
  • Applied store policies and service standards to uphold shopping experience expectations.
  • Processed cash, card, and mobile payments accurately at point-of-sale terminals.
  • Scanned merchandise quickly while verifying pricing, coupons, and promotion eligibility.

Education

Master’s - Psychology

Walden University | Minneapolis, MN

Social psychology

Some College (No Degree) - Medical Assistant Certification

Eden House Healthcare Academy | West Memphis, Arkansas
  • medical assistant certification, phlebotomy certification and EKG certification graduation date, February 10, 2027

Bachelor’s - Human Services

Walden University | Minneapolis, MN | 11.2025

Concentration in criminal justice

Associate of Arts - Criminal Justice

University of Phoenix | Phoenix, AZ | 05.2024
Remote

Skills

Directed Microsoft Office use across Word
Excel
and Outlook workflows.
Handled conflict resolution and crisis management with sound judgment.
Strengthened customer service through effective communication and issue follow-up.
Maintained data collection processes and organized recordkeeping systems.
Reviewed documentation for accuracy and produced clear reports.
Balanced time management and multitasking across competing priorities.
Led employee training and supported performance evaluation activities.
Maintained high accuracy through detail-focused organization.
Applied HIPAA standards and compliance regulations in daily work.
Completed data entry and research with strong proficiency.
Integrated artificial intelligence tools to improve workflow support.
Self-motivated and disciplined

Certification

Artificial Intelligence (AI) Essentials certificate, have completed a foundational training program to safely use everyday generative AI tools, write effective prompts, and boost daily workplace productivity without needing any prior coding or technical background., AI Fundamentals, have proven your basic knowledge of artificial intelligence concepts, machine learning principles, and responsible AI use without needing an advanced coding or data science background

Interests

Reading
Volunteering
Career break/enrolled in college
October-2024
November-2025

Timeline

Warehouse worker

Bosch
08.2026 - 09.2026Read More

Inventory Specialist

Carvana LLC
09.2025 - 06.2026Read More

Support Staff / Substitute Teacher

West Memphis School District
08.2019 - 05.2024Read More

Correctional Officer & Juvenile Correctional Officer

Crittenden County Detention Center
03.2016 - 05.2021Read More

Patient Care Assistant

Premier Choice
09.2015 - 03.2016Read More

Customer Service Representative

Southland Gaming and Racing
08.2013 - 12.2015Read More

Line Worker

Bosch-West
05.2010 - 08.2011Read More

Cashier & Door Greeter

Walmart
03.2005 - 09.2009Read More

Walden University

Master’s from Psychology
Read More

Eden House Healthcare Academy

Some College (No Degree) from Medical Assistant Certification
Read More

Walden University

Bachelor’s from Human Services
Read More

University of Phoenix

Associate of Arts from Criminal Justice
Read More
Candice Stephens