Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
16
16
years of professional experience
Work History
Account Rep.
Page And Jones
09.2022 - Current
Provide international clearances for aircraft - Maintain relationships with carriers such as Fedex, DHL, and etc
Creating and distributing paperwork and documentation, as required by industry standards - Identifying the market value of goods or services and advising sellers accordingly
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Exhibited high energy and professionalism when dealing with clients and staff.
Front Desk Medical Receptionist
Mary Mahoney Community Health Center
08.2020 - 03.2022
Checked patients in and out for appointments and collected co-payments
Called patients to confirm scheduled appointments and obtain additional details
Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments
Retrieved faxes and uploaded documents to patient charts to assist clinical staff
Handled correspondence, managed files and performed other clerical duties for office staff
Followed infection control procedures to protect patients and staff in waiting area
Answered multi-line phone system and directed callers to requested personnel and departments
Greeted each patient pleasantly and offered desk sheet for easy sign-in
Trained new staff on office procedures, insurance processes and medical terminology.
Adhered to strict HIPAA guidelines to protect patient privacy
CSR|DAHER
10.2019 - 07.2020
Track inventory status and control receipts of products on SAP
Communicate with Coordinators via email and telephone
Check the adequacy between goods and documents
Keep work area clean and tidy
Check that all materials are scanned to the appropriate line during the required time frame
Basic office equipment
Strong organizational skills
Must wear safety equipment, i.e.: safety glasses, hearing protection, steel-toed boots and other PPE as required by
specific jobs
Transport materials throughout aerospace plant on certain machinery
Troubleshot shortages and overages to support quality control efforts.