Candice Weber

Work History

AccentCare

11.2023 - Current

Supervised a team of 21 schedulers in 5 regions with collaborative communication with Branch Leadership, 365 Care Triage Teams, Patient Care Mangers and Logistics Managers.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Conducted regular audit of operations and identified areas for improvement.
Evaluated staff performance and provided coaching to address inefficiencies and updated processes.
Educated staff on organizational mission and goals to help employees achieve success.
Monitors work performances and assist when needed with training to stay in State compliance
Conducted weekly Huddle Meetings, monthly 1:1 Meetings and annual evaluations with team.

AccentCare

04.2022 - Current

Scheduler responsible for multiple GA branches with a census of over 700 patients on the weekend and working one branch in FL with a census of 300 patients on Mondays and Fridays.
Responsible for all workflow processes in Home Care Home Base, constant communication in Outlook email and Teams to notify the Branch back office, Supervisor, and Patient Care Manager on call of any pending visits and/or patients to be addressed.
Time management throughout the day to cover workflow tasks, hospital holds, correspondence via Teams and email, reports for AM & PM meetings, welcome calls to pending patient referrals, scheduling Start Of Cares to admit new patients, and trouble shoot schedules for current day and next day.
Completed daily excel reports for Supervisor review for Field Staff, unassigned visits and conversion of new referrals.

AccentCare

02.2019 - 06.2025

Organizes HCHB workflow by reading and routing correspondence, collecting patient information and managing individual clinician schedules to patient treatment and preference.
Communicates with Clinical Supervisors, Field Clinicians and Insurance Department to efficiently schedule Admissions, Re-Evaluations and Discharges.
Attend daily meetings with Branch Leadership to addressed scheduling efficiently and field staff production
Attend annual trainings to stay in State and HIPAA compliance
Have managed scheduling workflow with a census of over 500 patients for the Dallas Metroplex.

AccentCare

07.2021 - 04.2022

The CML objective is to collaborate with internal and external office staff to ensure the most efficient timeframe possible for securing physicians signatures on orders of care for our patients.
Lead CML for the McKinney Branch with a census of over 1000 patients
Worked closely with Billing Department to catch any orders that may need addressing with physicians.
Cultivated positive relationships with sales team to deliver timely orders to doctors for signature.
Trained team members on CML process, preparedness for daily meeting and processing signed orders for billing.

The Festive Kitchen

08.2015 - 02.2019

Managed multiple locations in Bakery and Kitchen with a team of 12 employees.
Hired and trained each employee in standards, recipes and techniques to follow the company guidelines.
Create productivity, inventory and budget reports to keep with limit of set budgets each week and month and present to management at weekly meetings.
Managed weekly and/or monthly logistics for delivery of products to retail stores, Jimmy's Food Store, Central Market and Cowboy Stadium.
Created new bakery products with set budget to include labor, packaging, ingredients for Holidays sales.