Summary
Overview
Work History
Education
Skills
Timeline
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Candice Sarah Wight

Simi Valley,CA

Summary

Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.

Overview

14
14
years of professional experience

Work History

Bartender and Server

Mariachi Loco
Simi Valley, CA
09.2024 - Current
  • Accurately recorded orders on cash register and point-of-sale system.
  • Provided excellent customer service to ensure satisfaction.
  • Delivered food orders promptly and courteously.
  • Checked food before serving it to customers.
  • Prepared drinks according to standard recipes.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Followed health safety guidelines when preparing and serving food products.

Bartender

The Canteen by Cammaranos
Simi Valley, CA
09.2023 - 09.2024
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Greeted customers and provided excellent customer service.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.

Customer Service Specialist

Milgard Windows & Doors
Simi Valley, CA
03.2020 - 10.2023
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Mentored new employees on procedures and policies to maximize team performance.
  • Made outbound calls to obtain account information.

Shipping Coordinator

Milgard Windows & Doors
Simi Valley, CA
03.2020 - 11.2020
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Compared and verified identifying information of outgoing shipments.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Put together technicians routes and made sure their timeframes for visits were correct
  • Loaded the correct material to the technicians carts 2 days prior to their visits
  • Made sure that material loaded to truck was correctly scheduled for the technician to complete their jobs safely

Receptionist

Milgard Windows & Doors
Simi Valley, CA
07.2019 - 03.2020
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Answered and directed incoming calls using multi-line telephone system.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management..

Bartender

The Safari Room
Mission Hills, CA
11.2016 - 04.2019
  • Knowledge of Beers on tap and in bottle
  • Knowledge of Wines
  • Craft Cocktails
  • Knowledge of a list of cocktails
  • Kept up with fast pace of waitress drink orders
  • Kept up with the customers requests
  • Remembered every regulars name and drink order
  • Kept a clean work environment
  • Take delievers and write checks
  • Made sure all beer and liquior is stocked or written down to be ordered
  • Counted change back correctly without calculator
  • Wiped down well, bar, and behind bar before closing
  • Cleaned all glassware before closing
  • Counted drawer and made sure it matched paperwork after every shift
  • Kept customers happy and smiling during their visit
  • Kept up with the fast pace of the bar

Bartender/Server/Grill Master

Tee's On The Green
Tujunga, Ca
06.2015 - 12.2016
  • Took customers orders
  • Cook burgers, sandwiches, and fried foods.
  • Changed Kegs
  • Poured Beer and soft drinks
  • Pressed patties to correct weight
  • Kept prep table stocked at all times and clean
  • Wipe down tables and bar area
  • Restock fridge and snacks in eating area
  • Made sure all people at the bar had a beer in a timely manner
  • Kept track of tabs and made sure people checked out
  • Washed and sanitized everything that needed to be
  • Made sure all glassware was clean and cold at all times
  • Made sure work area was clean at all times
  • Cleaned windows
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  • Vacuumed eating area, mopped and swept behind bar
  • Cleaned beer grates, and beer drains
  • Cleaned grill, grill catch, and fryers.
  • Usually worked either by myself or with one other person

Inventory Control

Topaz Distribution
Simi Valley, CA
10.2011 - 02.2014
  • Verified inventory computations by comparing them to physical counts of stock
  • Investigated discrepancies or adjusted errors
  • Received and counted stock items, and recorded data manually or using a computer
  • Marked stock items using identification tags, stamps, electric marking tools and labeling equipment
  • Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, or storage yards
  • Examined and inspected stock items for wear or defects, reporting any damages to supervisors
  • Cleaned and maintained supplies, tools, equipments, and storage areas to ensure safety regulations

Education

Medical Assistant

Simi Institute For Careers And Technology
Simi Valley
06-2025

Associate of Science -

Moorpark College Archaeology Major

Skills

  • Customer service
  • Time management
  • Problem solving
  • Team collaboration
  • Medical terminology
  • Patient care
  • Disease prevention education
  • Laboratory specimen collection
  • EKG set up and monitoring
  • Vital signs
  • Appointment setting
  • Immunization administration
  • Venipuncture
  • Electrodes placement
  • Calm and level-headed under duress

Timeline

Bartender and Server

Mariachi Loco
09.2024 - Current

Bartender

The Canteen by Cammaranos
09.2023 - 09.2024

Customer Service Specialist

Milgard Windows & Doors
03.2020 - 10.2023

Shipping Coordinator

Milgard Windows & Doors
03.2020 - 11.2020

Receptionist

Milgard Windows & Doors
07.2019 - 03.2020

Bartender

The Safari Room
11.2016 - 04.2019

Bartender/Server/Grill Master

Tee's On The Green
06.2015 - 12.2016

Inventory Control

Topaz Distribution
10.2011 - 02.2014

Associate of Science -

Moorpark College Archaeology Major

Medical Assistant

Simi Institute For Careers And Technology

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Candice Sarah Wight