Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Candice Wilhelm

Washington,NJ

Summary

Ability to excel in a fast paced environment and provide prompt, quality service with multiple years in the healthcare field. Accomplished team player with strong attention to detail. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Steadfast Human Service Assistant who employs empathy and patience to connect with individuals on emotional level and provide support during difficult times. Excellent eye for detail and accurately assesses needs. Strives to provide best possible care and support. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly skilled Typist delivering high word count per minute. Seasoned clerical employee talented in spotting typographical errors and producing high-quality documents. Organized worker with pride in professional work. Proficient in Microsoft Office and Google Docs with typing speed beyond average. Strong verbal and written communication skills and excels under tight deadlines.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Human Service Assistant

Veterans Haven North
11.2021 - Current
  • Ensures the implementation of the policy and procedure to the residents.
  • Assist residents through a combination of life skills and daily living activities for their reclamation.
  • Enhanced client well-being by providing comprehensive support.
  • Conduct routine inspections of the facility and resident rooms.
  • Ensures residents are completing their chores.
  • Complete all required paperwork for incidents, progress notes, etc.
  • Assist in helping with special events.
  • Organize and monitor donations to the facility.
  • Provide residents with clothing, shoes, toiletries, etc.
  • Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
  • Completes the admission process to its entirety in a timely manner.

Business Manager

Positive Energy Solutions
09.2019 - 11.2021
  • Kept business in strict compliance with state and federal regulations, as well as industry best practices and consumer expectations
  • Handled business finances, including supervising accounts payable, receivable, and payroll
  • Helped organization achieve budget and operational targets by effectively managing schedules and resources
  • Supported management decision-making by preparing records and reports on-schedule
  • Assisted HR with maintaining adequate levels of well-qualified staff at all levels
  • Managed day-to-day operations, including personnel activities, strategic scheduling, and customer experience control
  • Supervised execution of contracts
  • Completed tax and regulatory filings required for business operations
  • Managed customer experiences with a close eye on customer and team member interactions, touchpoints, and methods of engagement.

Phlebotomist

LabCorp
05.2017 - 09.2019
  • Gathered blood samples from patients for tests and transfusions
  • Completed accurate labels, paperwork, and system records updates with patients' sample information and personal details
  • Upheld data security and compliance with HIPAA protocols through multiple identification points and document verification
  • Demonstrated expertise in proper equipment use, blood volume requirements, and testing protocols
  • Collected blood samples per written specifications and established protocols
  • Maintained accuracy and confidentiality through proper chart management
  • Minimized patients' discomfort with good use of physical techniques and conversational skills
  • Collected blood from veins using vacuum tube, syringe or butterfly venipuncture methods
  • Minimized safety hazards with proper disposal of sharps into approved containers
  • Performed standardized tests such as blood alcohol levels, glucose screenings and trough drug levels
  • Conducted tests such as blood counts with heel or finger stick capillary draws.

Education

Phlebotomy -

AIMS
Edison, NJ
05.2018

Nursing -

Trinitas School of Nursing
Elizabeth, NJ
05.2012

Warren County Community College
Washington, NJ
11.2009

Skills

  • Scheduling
  • Business management
  • Critical thinking
  • Coordination
  • Task prioritization
  • Time management
  • Heartsaver First Aid (First Aid)
  • CPR/AED
  • Goal Setting
  • Client Intakes

Certification

  • Proficient in all Microsoft Office Applications
  • Google Drive
  • CPR and First Aid certified

Timeline

Human Service Assistant

Veterans Haven North
11.2021 - Current

Business Manager

Positive Energy Solutions
09.2019 - 11.2021

Phlebotomist

LabCorp
05.2017 - 09.2019

Phlebotomy -

AIMS

Nursing -

Trinitas School of Nursing

Warren County Community College
Candice Wilhelm