Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Candice Wilson

Panama City ,FL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
9
years of professional experience

Work History

Accountant- Lodging Management Assistant

Sand Dollar Inn Lodging
06.2023 - Current
  • Generate cash related documents and account reports.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity.
  • Publish financial statements in time.
  • Handle monthly, quarterly and annual closings.
  • Reconcile accounts payable and receivable.
  • Manage balance sheets and profit/loss statements.
  • Reinforce financial data confidentiality and conduct database backups when necessary.
  • Comply with financial policies and regulations.
  • Report on the company’s financial health and liquidity.
  • POC for Records Management.
  • Purchases Supplies or services under the authorized limit.
  • Report and file discrepancies.
  • Monitoring inventory turnover, identifying slow-moving or obsolete items, and updating inventory systems.
  • Maintaining inventory control reports, and ensuring that established supply policies and guidelines are followed.
  • Notifying managers of inventory shortages, and updating order statuses.
  • Organized and maintained filing systems, both electronic and physical.
  • Prepared and distributed meeting agendas, taking minutes as needed.
  • Managed calendars and scheduled appointments for multiple executives.
  • Drafted and edited professional correspondence, including memos and emails.
  • Managed office supplies and maintained inventory levels.

Assistant Business Manager/Accounting Clerk

The Landing Zone/Mother Rucker
08.2016 - 01.2023
  • Company Overview: (MWR) Fort Rucker, Alabama
  • Design business strategies and plans to meet the company goals.
  • Develop a comprehensive company budget and perform periodic budget analyses.
  • Assess overall company performance.
  • In-house Auditor.
  • (Work with company supply change to make sure that inventory on route, on shelf, and well stock.) Record keeper for materials, report creator, and supply tracker.
  • Assess and identify new opportunities for growth in current and prospective markets.
  • Design business strategies and plans to meet the company goals.
  • Maintains staff by recruiting, selecting, orienting, and training employees, maintaining a safe, secure, and legal work environment; developing personal growth opportunities.
  • Identifying hiring needs, recruiting, screening, and interviewing applicants, and placing new hires.
  • Updating and designing company policies, and ensuring compliance with legal requirements.
  • Ensuring employees have the appropriate level of training, and developing and evaluating onboarding plans.
  • Maintaining positive relationships with employees, and helping to resolve conflicts and grievances.
  • Contributes to team effort by accomplishing related results as needed.
  • Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.
  • Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
  • Generate cash related documents and account reports.
  • Ensures that all register drawers are balanced at the end of a shift.
  • Input daily activity reports, entering financial data for all departments.
  • Types up 40 words per minute.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • Managed day-to-day operations by processes of paying invoices, purchasing goods and processing reimbursements.
  • Oversaw hiring activities by leading recruiting, selection, employee relations, payroll, and benefits administration.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Oversaw office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
  • Supervise the work staff.
  • Manage front of house staff each shift, maintain shift and assigning specific duties as needed.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Provide highest level of customer service to every patron.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and to determine areas needing cost reduction and program improvement.
  • Supervise others and provide on-the-job training.
  • Answer customers' questions and provide information on procedures/ policies.
  • Rectify any customer complaints or concerns immediately to ensure the highest level of customer service is being delivered.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Trained to use a government credit card.
  • Knowledge in Microsoft Word, Excel, PowerPoint, Access.
  • More than 52+ weeks working in Management and Supervising.
  • Primary Timekeeper, Manages vacation, sick and administration absences for employees daily.
  • Completes property management tasks and the necessary documents.
  • Keep up and maintain the purchasing of all supplies for the facility.
  • Pay and organize invoices.
  • Delivers daily/monthly/yearly reports to Director or Head of Division.
  • Approves billing invoices or payments.
  • Reviews document to make sure they follow regulations.
  • (MWR) Fort Rucker, Alabama

Medical Receptionist

Ivy Creek Urgent Care
07.2020 - 01.2022
  • Company Overview: Enterprise Alabama
  • Assist in Supporting medical staff and patients by answering incoming calls.
  • Organize and Maintain patients’ files and records, retrieve test results as needed for physician’s review.
  • Prepare patients files and charts in anticipation of discharge and transfer to another Physician’s or departments.
  • Schedule follow-up appointments for patients.
  • Maintain medical records.
  • Order patients’ medical supplies/Telemetry that needed while in Hospital.
  • Make copies and fax paperwork to other medical offices upon receiving an official request for records.
  • Coordinate with other departments within the hospital to schedule MRI, X-rays, Bloodwork.
  • Make sure that the fax/copy machine is properly stocked.
  • Supported office staff and operational requirements with administrative tasks.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Managed incoming calls and directed to appropriate department.
  • Executed administrative duties to facilitate unit tasks and meet team goals.
  • Received, recorded, and addressed incoming and outgoing communication via telephone and email.
  • Enterprise Alabama

Education

Associate of Arts -

Enterprise State Community College
Enterprise, AL
06-2018

Skills

  • Auditing
  • Bookkeeping
  • Year-end close
  • Data inputting
  • Funds management
  • Payroll processing
  • Payroll management
  • Administrative support
  • Customer relations
  • Strategic planning
  • Attention to detail
  • Microsoft Excel
  • Account reconciliation

Accomplishments

  • Supervised team of 30+ staff members.
  • Assisted with training and supervision of press operators.
  • Assisted management with the training of 30+ new staff members.
  • Awarded "Employee of the Month" for delivering outstanding administrative support.
  • Training - Responsible for training all new employees to ensure continued quality of customer service.
  • Inventory Management - Managed inventory and office budgeting for supplies.
  • Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.

Timeline

Accountant- Lodging Management Assistant

Sand Dollar Inn Lodging
06.2023 - Current

Medical Receptionist

Ivy Creek Urgent Care
07.2020 - 01.2022

Assistant Business Manager/Accounting Clerk

The Landing Zone/Mother Rucker
08.2016 - 01.2023

Associate of Arts -

Enterprise State Community College

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