Candice Zuniga
Cleburne,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Care Manager
Caring Senior Service
Cleburne, Texas
11.2020 - 04.2024
- Manage employees & clients with infield supervisory visits.
- Complete & correct clock in/out times and tasks daily.
- Scheduling of clients/caregivers.
- Accurate/timely documentation and management of client/caregiver management system.
- Rotate on-call coverage 1-2 times monthly.
- Conducted background checks and reference checks on potential hires.
- Organized orientation sessions for new employees to ensure smooth onboarding experience.
- Scheduled and conducted in-person interviews with potential employees.
- Performed and participated in weekly chart audits for quality assurance purposes.
Patient Care Secretary
Heart To Heart Hospice
Cleburne, TX
12.2017 - 11.2020
- Provided patient information to facilitate timely admissions and discharges.
- Answered phone calls to provide assistance, information and medical personnel access.
- Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
- Supervised order fulfillment and inventory management services to ease operations and support administrative and healthcare staff.
- Addressed, documented and responded to incoming correspondences to address client queries.
- Communicated with Patient Care Manager to facilitate efficient operation of IDT meetings.
- Facilitated IDT meetings biweekly in a timely manner to meet expectations of patient files.
Scheduling Coordinator
Mission Hospice
Cleburne, Texas
05.2015 - 06.2017
- Scheduled nurses, chaplains, social workers, & aides to ensure all patients are covered daily.
- Explain insurance benefits to patients & their families.
- Fulfill staffing vacancies in advance & cover crisis care cases.
- Met with families to discuss hospice services.
- On Call rotation.
- Audit care charts accordingly.
- Transcriptionist for Medical Directors.
Medical Front Office Coordinator
First Step Pediatrics
Cleburne, Texas
02.2013 - 05.2015
- Managed scheduling for team of 7 different providers on staff in busy pediatric office up to 150+ patients daily.
- Answer multi line phone systems.
- Collect co pays and past due amounts.
- Verify medical benefits for each patient appointment.
Education
Associate of Arts - Healthcare Administration
University of Phoenix Axia College Online
Phoenix, AZ01.2011
Medical Assistant Certification - Medical Assistance
Education America
Fort Worth, TX10.2001
Skills
- Friendly, positive attitude
- Organization
- Reliable and trustworthy
- Computer skills
- People skills
- Clerical
- Decision-making
- Healthcare knowledge
- Job Applicant Interviews
References
References available upon request.
Timeline
Care Manager
Caring Senior Service
11.2020 - 04.2024
Patient Care Secretary
Heart To Heart Hospice
12.2017 - 11.2020
Scheduling Coordinator
Mission Hospice
05.2015 - 06.2017
Medical Front Office Coordinator
First Step Pediatrics
02.2013 - 05.2015
Associate of Arts - Healthcare Administration
University of Phoenix Axia College Online
Medical Assistant Certification - Medical Assistance
Education America