Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Timeline
Generic

Candice M. Hampton

Memphis,TN

Summary

Organized Operations Lead with background motivating, coaching and overseeing teams by employing excellent interpersonal and multitasking skills. Seasoned expert at establishing and implementing goals and objectives, identifying and managing risks and developing business potential. Strong independent judgment and critical-thinking abilities.

Overview

17
17
years of professional experience

Work History

Operations Lead

Walmart
01.2023 - Current
  • Streamlined operations by implementing efficient processes and optimizing workflows.
  • Reduced operational costs through continuous improvement initiatives and cost-saving measures.
  • Enhanced team productivity by providing ongoing training and development opportunities.
  • created hands on and computer training for receiving, stocking, and problem solve
  • Managed daily operations, ensuring timely delivery of high-quality products and services to clients.
  • Continuous engagement with associates and counterparts

Processing Assistant

Amazon
01.2021 - 01.2023
  • Problem Solver
  • Ambassador
  • Originally started out in stow and was quickly noticed by management for outstanding work ethic and began working all over building: helping solve problems, creating better work methods for different departments, and organizing areas that need assistance
  • Stower- great rates and able to stow large quantities following FOO
  • Problem Solver Inbound- able to pin point issues with product and trucks so that products can be stowed properly: creating hazmat tickets, iss tickets, flipping lpn, fixing expiration dates, reprinting ASIN, dropzoning, sideline, damageland
  • Problem Solver Outbound-able to locate items in dwells, CTI, and problem solve bucket to get customer shipments out
  • Smalls Outbound- able to properly package customer shipments with great rates
  • Singles Outbound- able to properly package customer shipments with great rates
  • Ship Desk Outbound- able to ship customer shipments that are kicked out by system, are CTI, and SPOO reassignment
  • Water Spider Outbound- keeping AA's properly stocked to ensure customers receive shipments without delay, keeping area safe and clean
  • Training/ Coaching AA's- ensuring AA's are properly stowing inventory, and know how to work their station following amazon safety and stow method, making sure problem solver
  • AA's follow Amazon's outline on fixing problem solve items and know how to use a cow to execute problem solve task
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Checked packages and merchandise for damage and notified vendors.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Updated daily logs with regular shift activities and incident details.

References

  • Madison Messmer
  • Stephen Ayers
  • Ashley Wilbanks
  • Byron King,
  • Paul Caston,
  • Lance Chaisson
  • Andrea Smith
  • Kyle Orabone
  • Rod Franca

School Bus Driver

Desoto County Schools
01.2019 - 01.2021
  • Brought on board to transport students from their bus stop to the school in the morning and from school to the bus stop when class ends for the day
  • Establish safe driving to transport students throughout the school year
  • Monitor bus to ensure the bus clean and up to code with Desoto County School
  • Ensured students are seated properly and transported following Desoto County Schools code of conduct
  • I did routes for two different schools in
  • Olive Branch, Mississippi
  • Commercial Drivers License
  • Class B
  • Endorsements: Passenger, School Bus
  • Hands on with parents and teachers
  • Dependable to help out when short on drivers/ assistance with students left at school

Security

G4S
01.2016 - 01.2021
  • Hired to monitor traffic going in and out of building and truckgate to detour theft
  • To ensure safety of site, each employees would be checked in and verified based on companies policy
  • Inventory brought in and taken out would be monitored and verified with Bill of Lading to verify pick up and drop off location with matching seal on truck
  • Verbal and Written Communication
  • Inspecting
  • Visual Surveillance

Cook

Apple Grove
01.2014 - 01.2016
  • Appointed this position to create meals catered to dietary need of residents following rules and guidelines of U.S
  • Food and Drug Administration
  • This position created bonds with residents and family to create at home feel for their loved ones while they are in care of Apple Grove
  • Time Management
  • Eidetic Memory
  • Attentive

Cashier

Walmart
01.2012 - 01.2014
  • Brought on board to assist customers in checking out, finding items, keeping shelves stocked, and keep the store safe for shoppers and employees
  • Organization is a quality that played a major roll in being a cashier and brought in great ratings for the store
  • Counting
  • Safety
  • Quality

Manager

Mc Donald's
01.2007 - 01.2012
  • Brought on board originally as a cashier and promoted to management three months after hire date
  • Quality leadership was built with the shadowing of the store manager
  • Proper management of the store: inventory count, employee placement, employee training, till count down, janitorial follow up, and product quality
  • Waste Control
  • Production
  • Labor Tracking
  • Store Quality

Cashier

Mc Donald's
  • Brought on to take customers orders in drive thru
  • Originally starting out as a cashier,then moved to assembly line, then moved to cook, then moved to bagging orders, to assist running the floor
  • Learning to work all positions within the store over twelve months (allowed me to be noticed by the store manager, who began training me to take a management roll with in the store)
  • Floor Management
  • Inventory
  • Production
  • Labor Tracking
  • Store Quality
  • Till Count Down

Education

No Degree - History

The University of Tennessee - Martin
Martin, TN

High School Diploma -

Southaven High School
Southaven, MS
05.2010

Skills

  • Feedback Acceptance
  • Work Task Prioritization
  • Cooperative Attitude
  • Microsoft Excel
  • Microsoft Windows
  • Shipping and Receiving
  • Safety Practices and Regulations
  • Goals and Performance
  • Employee Performance Reviews
  • Pallet Jacks
  • Basic Mathematics
  • Speech Clarity

Additional Information

  • Communicate with individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).
  • Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies, standards and procedures; monitoring associate compliance to policies and procedures; distributing and maintaining procedures and supporting documentation.
  • Supervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback; teaching, supporting and modeling Logistics and company policies and procedures; identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders.
  • Manage systems hardware and software maintenance and installation by overseeing the work to install new, replacement, or additional systems; ensuring that the necessary repairs are completed on existing systems; and tracking inventory and ordering system components as needed.
  • Manage the troubleshooting of systems applications by working on systems problem resolution with Information Systems Division (ISD) and vendors; and supporting the continuing development of current and future systems applications.
  • Monitor and manage productivity of area of responsibility by preparing, reviewing and/or analyzing business reports.
  • Identify associate, customer, and/or supplier concerns by listening, consulting with others when needed to determine corrective action to take or make recommendations in order to resolve.
  • Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals (e.g., production, quality, safety).

Accomplishments

  • Trained and mentored over 100 employees.
  • Documented and resolved over 30 problematic issues which led to outstanding results for inbound and outbound.
  • Supervised team of 24 staff members.
  • Bridged numerous communication gaps between leadership, associates, and other departments.

Timeline

Operations Lead

Walmart
01.2023 - Current

Processing Assistant

Amazon
01.2021 - 01.2023

School Bus Driver

Desoto County Schools
01.2019 - 01.2021

Security

G4S
01.2016 - 01.2021

Cook

Apple Grove
01.2014 - 01.2016

Cashier

Walmart
01.2012 - 01.2014

Manager

Mc Donald's
01.2007 - 01.2012

Cashier

Mc Donald's

No Degree - History

The University of Tennessee - Martin

High School Diploma -

Southaven High School
Candice M. Hampton