Candice Momon

• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

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• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Maintained clean and orderly dining area for enjoyable guest experience.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
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• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Provided customers with information about availability and pricing.
• Streamlined customer service processes for increased efficiency and improved response times.

• Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
• Developed and implemented resident activities and identified problem vacancies.
• Created proposals, lease offers and documents for incoming and current tenancies.
• Reviewed aged vacancies, market-ready apartments and models and completed and updated market surveys.

• Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
• Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
• Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
• Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.

• Restocked supplies during downtime to continue meeting customer demand for products and services.
• Practiced good time management to deliver customers' prepared orders quickly and accurately.
• Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
• Elevated customer satisfaction through followup and enthusiastic customer service.
• Served food and beverages promptly with focused attention to customer needs.

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Bussed and reset tables to keep dining room and work areas clean.