Summary
Overview
Work History
Education
Skills
Timeline
Generic

Don Butler

North Little Rock,AR

Summary

God can make the impossible; possible. Possibly? Oh the possibilities of moving forward.

Charming and poised individual performing various duties.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Driven and highly skilled in managing reservations, telephone calls and customer inquiries.

Overview

15
15
years of professional experience

Work History

Front Desk Agent

Days Inn By Wyndham
Little Rock, Arkansas
07.2021 - Current
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.

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Guest Services Agent

The Ramada limited and Suites by Wyndham
Little Rock, AR
08.2019 - Current
  • To check guest in and out assign hotel rooms keys answering phones, greeting the customers as they arrive and inviting them back upon checkout.
  • Just making sure that our guests are well taken care of and making there experience at the Ramada memorable.
  • Host\Server.
  • Checked guests into and out of hotel.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.

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  • Coordinated arrivals and departures of VIPs.

Assistant Supervisor of Telemarketing

Arkansas Democrat Gazette inc
Little Rock, AR
01.2010 - 04.2018
  • To start up the shift and answer any questions or concerns for sales reps may have during the shift also I answer phone.
  • I started up new subscriptions renewed or cancelled as well.

Host/Server

F. Chang's China Bistro, Inc
Little Rock, AR
05.2018 - 08.2019
  • To welcome guest and make them feel at home while being genuine and courteous as you escort the guest to their seats and give them a happy send off with the invite back.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

+ Edit or add your own

Education

Bachelor's - Theatre Arts

University of Arkansas at Little Rock
12.2007

Skills

  • Guest Registration
  • Room Key Issuance
  • Microsoft Office
  • Nightly Audits
  • Room Assignment
  • Issue Escalation
  • Data Entry

Timeline

Front Desk Agent

Days Inn By Wyndham
07.2021 - Current

Guest Services Agent

The Ramada limited and Suites by Wyndham
08.2019 - Current

Host/Server

F. Chang's China Bistro, Inc
05.2018 - 08.2019

Assistant Supervisor of Telemarketing

Arkansas Democrat Gazette inc
01.2010 - 04.2018

Bachelor's - Theatre Arts

University of Arkansas at Little Rock
Don Butler