Candida Matthews
Charlotte,NC
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
NutritionAide/Dietitian
Novant Health, Inc
Huntersville, North Carolina
07.2023 - Current
- Assisted with the preparation and delivery of meals to patients in accordance with dietary guidelines.
- Maintained accurate records of patient meal preferences, allergies, and special diets.
- Conducted nutrition assessments for new patients to determine nutritional needs.
- Organized menus according to established standards, including calorie counts and other nutritional requirements.
- Delivered trays of food to patient rooms in a timely manner.
- Ensured that all foods served were properly labeled and dated.
- Provided education and counseling on nutrition-related topics such as healthy eating habits and food safety.
- Collaborated with registered dietitians, physicians, nurses, and other healthcare professionals to ensure proper nutrition care plans were followed.
Company Owner
VonD's Cleaning
Charlotte, NC
02.2021 - Current
- Kept records for production, inventory, income and expenses.
- Developed marketing strategies for products and services to boost sales and brand awareness.
- Developed business plans to successfully finance business ventures.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Manager
WestEnd Tavern
Charlotte, NC
07.2022 - 04.2024
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Waitress/Bartender
Onyx Charlotte
Charlotte, NC
06.2008 - 10.2020
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Trained new employees to perform duties.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Served food and beverages to patrons and confirmed complete orders.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Participated in team meetings to discuss new menu items or changes in policy.
- Communicated daily specials to customers.
Customer Sales Representative
Gentry Plastics Inc.
Gastonia, NC
05.2017 - 02.2019
- Generated regular reports on sales performance metrics for management review.
- Maintained an accurate database of customer information including contact details, purchase history, and preferences.
- Negotiated prices and sales contracts.
- Identified customer needs by asking questions and advising on best solutions.
Debt Collector
Costal Finance Company
Charlotte, NC
01.2014 - 07.2016
- Verified accuracy of account information and updated records accordingly.
- Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
- Delivered high-quality customer service through efficient account management and problem-solving, resulting in swift resolutions and high client satisfaction.
Medical Scheduler
WestMed Practice Partners
Charlotte, NC
09.2009 - 09.2011
- Assisted patients with canceling and rescheduling appointments.
- Answered phone calls and took messages for staff members.
- Coordinated appointments with customers and staff members according to availability.
- Updated patient information in databases and adhered to confidentiality requirements.
PCA
A Fulfilled Vision Home Heath Care Inc.
Gastonia, NC
02.2008 - 01.2011
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Maintained accurate records of client care services provided on a daily basis.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Accompanied clients to doctor's appointments and outings when necessary.
- Prepared meals according to dietary guidelines set forth by the physician or dietitian.
Education
Hunter Huss High School
Gastonia, NC06.2005
Skills
- Flexible Schedule
- Multitasking
- Organizational Skills
- Computer Skills
- Basic Math
- Microsoft Office
- Customer Service
- Patient Management
- Dependable and Responsible
Timeline
NutritionAide/Dietitian
Novant Health, Inc
07.2023 - Current
Manager
WestEnd Tavern
07.2022 - 04.2024
Company Owner
VonD's Cleaning
02.2021 - Current
Customer Sales Representative
Gentry Plastics Inc.
05.2017 - 02.2019
Debt Collector
Costal Finance Company
01.2014 - 07.2016
Medical Scheduler
WestMed Practice Partners
09.2009 - 09.2011
Waitress/Bartender
Onyx Charlotte
06.2008 - 10.2020
PCA
A Fulfilled Vision Home Heath Care Inc.
02.2008 - 01.2011
Hunter Huss High School
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