Summary
Overview
Work History
Education
Skills
Languages
Timeline
ProjectManager

Trinidad Miko

Houston,TX

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

6
6
years of professional experience

Work History

Shelter Manager

Catholic charities
09.2022 - 12.2022

Managed programming and administrative aspects of this temporary shelter for families, many with dual diagnoses.

  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Assigned work and monitored performance of project personnel.

Shelter Manager

Endeavors Staffing
04.2022 - 09.2022
  • Reviewed completed work to verify consistency, quality and conformance.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Created and managed budgets for travel, training and teambuilding activities.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.

Traveling Coordinator

Favorite Staffing
02.2020 - 09.2022
  • Coordinating travel arrangements: The traveling coordinator is responsible for arranging transportation for children who are entering or leaving the shelter. This may include booking flights, trains, buses, or other forms of transportation.
  • Ensuring proper documentation: The traveling coordinator must ensure that all children have the necessary travel documents, such as passports, visas, or travel permits. They may also need to work with social workers or other government agencies to ensure that all legal requirements for travel are met.
  • Accompanying children during travel: Depending on the age of the children and the regulations of the shelter, the traveling coordinator may need to accompany children during travel. They may need to provide supervision and support to ensure that children arrive at their destination safely.
  • Communicating with parents or guardians: The traveling coordinator may need to communicate with parents or guardians to provide information about travel arrangements and to ensure that they are aware of any changes to the travel plans.
  • Tracking travel expenses: The traveling coordinator is responsible for tracking all travel expenses and ensuring that they are properly documented and reimbursed.
  • Maintaining travel records: The traveling coordinator must maintain accurate travel records, including travel itineraries, travel documents, and any correspondence with parents, guardians, or government agencies.

Overall, the traveling coordinator plays a critical role in ensuring that children in a shelter are able to travel safely and efficiently.

Travel Coordinator in a Shelther Home

krucial staffing
05.2021 - 03.2022
  • Organizing transportation: The traveling coordinator is responsible for arranging transportation for the children who are entering or leaving the shelter. This may include coordinating with transportation providers, such as airlines, bus companies, or car services.
  • Ensuring proper documentation: The traveling coordinator must ensure that the children have the appropriate travel documents, such as passports or visas, before arranging transportation.
  • Accompanying children during travel: Depending on the age and needs of the children, the traveling coordinator may need to accompany them during travel to ensure their safety and comfort. This may involve accompanying them on flights or driving them to their destination.
  • Communicating with social workers or government agencies: The traveling coordinator may need to communicate with social workers or government agencies to ensure that all legal requirements for travel are met. For example, they may need to obtain permission to travel across state or national borders.
  • Providing support to children during travel: The traveling coordinator may need to provide emotional support to children during travel, particularly if they are traveling alone or are anxious about the trip.
  • Tracking travel arrangements: The traveling coordinator must keep track of all travel arrangements, including departure and arrival times, transportation providers, and any special needs or accommodations required by the children.

Administrative Assistant

TaxFree Shopping
01.2018 - 01.2020
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Directed customer communication to appropriate department personnel.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Scheduled appointments, meetings and events for management staff.
  • Inventoried and ordered supplies for office.
  • Coordinated appointments, meetings and conferences.
  • Maintained accurate department and customer records.

Project Manager

Favorites Staffing
11.2022 - Current
  • Compliance with regulations: The project manager must ensure that all projects and activities comply with local and national regulations, including health and safety regulations, labor laws, and any other relevant regulations.
  • Confidentiality: The project manager may have access to sensitive information about residents, staff, and volunteers, and must maintain confidentiality at all times.
  • Ethical conduct: The project manager must conduct themselves in an ethical and professional manner at all times, and must not engage in any behavior that could harm residents, staff, or volunteers.
  • Effective communication: The project manager must communicate effectively with residents, staff, and volunteers to ensure that everyone is aware of project goals, timelines, and expectations.
  • Budget management: The project manager must manage project budgets effectively, ensuring that all expenses are properly documented and allocated.
  • Record keeping: The project manager must maintain accurate records of all projects and activities, including project plans, budgets, and progress reports.

Overall, the specific rules and regulations that project managers in adult shelter homes must follow may vary depending on the institution and the local regulations. However, the above rules provide a general overview of the expectations and responsibilities of project managers in this context.

Regenerate response

Education

BBA - Business Administration /HR Management

American InterContinental University
Houston
09.2020

Skills

  • Brand management
  • Issue and conflict resolution
  • Lead generation
  • Contract development and management
  • Friendly, positive attitude
  • Data management
  • Critical thinking
  • Relationship building
  • Fluent in Spanish
  • People skills
  • Active listening
  • Problem resolution
  • PPE use
  • Teambuilding
  • Maintenance & repair
  • Reliable & trustworthy

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Native or Bilingual

Timeline

Project Manager

Favorites Staffing
11.2022 - Current

Shelter Manager

Catholic charities
09.2022 - 12.2022

Shelter Manager

Endeavors Staffing
04.2022 - 09.2022

Travel Coordinator in a Shelther Home

krucial staffing
05.2021 - 03.2022

Traveling Coordinator

Favorite Staffing
02.2020 - 09.2022

Administrative Assistant

TaxFree Shopping
01.2018 - 01.2020

BBA - Business Administration /HR Management

American InterContinental University
Trinidad Miko