CANDIDA VEGA

Answer, screen and transfer inbound calls and emails; general administrative duties, scan, mail; retrieve documents from filing system; handle requests for information and data; prepare written responses to routine inquiries; prepare and modify documents including correspondence, drafts, memos and emails; record, compile, transcribe and distribute minutes of meetings; open, sort and distribute incoming correspondence. Respond by telephone/email to inquiries/concerns from government agencies, private entities and the public on a variety of topics, including statutory requirements using various databases and computer systems to verify status. Examine and evaluate documentation received such as court documents, contracts, MVD records, correspondence, applications and forms for completeness and accuracy. Create electronic records, utilizing applicable databases and computer applications. With assistance, research and interpret MVD policy, Arizona Revised Statutes, Arizona Administrative Code and regulations when resolving problems, questions and complaints presented by agency staff, law enforcement agencies, attorneys, lending institutions, other state agencies, other political jurisdictions and the publicSelf-motivated, with a strong sense of personal responsibility

Greet clients/public and assess purpose of office visit. Make referrals for DES and community resources.

· Assist clients to prepare for the application process, Register application and check for prior client history in AZCCATS, Manage a high volume of incoming calls.

· Route calls and messages to appropriate staff, Photocopy information submitted by client for eligibility process.

· Direct client and information to the assigned/ appropriate case manager, Open, date stamp and distribute all mail (US./Inner office/scanned/emailed/fax) Prepare outgoing mail according to office procedure

• Excellent customer service
• Exhibit skills and diplomacy while working with clients challenging situations
• Collect and gather information for eligibility determination
• Complete the application process while entering data on a computer and accessing multiple screens

• Pulls files for release
• Process, audit, and review for the time computation staff
• Annotates Arizona Correctional Information (ACIS)
• Reviews Court documents/audits system for accuracy of data input
• Processes intake packets
• Maintain tracking log, daily counts of all incoming intake packets
• Establish new offender files
• Respond to telephone email inquiries in a timely manner

• Accurately match client with open positions
• Payroll, E-verify, and background checks
• Trained internal employees
• Managed on-site staff
• Interviewer for hire

• Subject Matter Expert on Visual Inspection of all CSPs
• Cleanroom Valet and Visual Inspection Designee
• Monitor and participate in the activities of CAPS drivers, couriers and all deliveries
• Ship products in a timely manner ensuring scheduled delivery times are met
• Maintenance of warehouse
• Product disposal and destruction
• Maintenance and filing of packing lists
• Sterilization of pharmacy products/supplies for cleanroom use
• Receiving, stocking, and shipping

• Contribute to medication administration process through inventory management
• Managing inventory though assessments and pharmacy providers
• Collect, review and recommend data to evaluate respiratory status of patients
• Develop respiratory care plans, and determine if prescribed therapy is necessary
• Receiving
• Confirm new physician orders
• Follow up with pharmacy on discrepancies
• Review and file medication cards and excess inventory
• Maintain controlled substances log by local regulations
• Processes new, discontinued, and refill orders to pharmacy
• Returns excess medications, expired medications, and discontinued medications
• Performs inventory offender specific medications
• Processes transfer and release medications

• Scan Pack and ship prescriptions
• Manifest and sort packages for delivery
• Answer calls for customers shipments and prescriptions order information