Candida "Candy" Gordon
Fayette
Summary
Seasoned Sales Support Specialist offering strong background in sales strategy development, customer relationship management, and sales data analysis. Possess solid skills in cross-functional team coordination, problem-solving, and strategic planning. Demonstrated ability to boost sales through effective support services and innovative solutions. Committed to improving overall business processes and building continuous client relationships. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhanced loyalty with unparalleled support. Experienced sales Support professional with a successful history of promoting sales and building relationships. Proficient in identifying customer needs, providing tailored solutions. Skilled in communication and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Regional Sales Support Specialist
Showa
Menlo
04.2025 - Current
- Streamlined administrative support for sales team, enhancing efficiency in customer inquiries.
- Coordinated order processing and monitored shipments to ensure timely delivery.
- Maintained accurate product information within sales database systems.
- Communicated product availability and pricing updates to clients effectively.
- Resolved customer issues by delivering effective solutions and support.
- Participated in weekly team meetings to strategize on goal achievement.
- Cultivated relationships with key clients, fostering satisfaction and repeat business.
- Tracked sales leads and opportunities using company's CRM system.
- Provided after-sales support, addressing any customer concerns and ensuring a positive customer experience.
- Managed sample inventory levels to ensure product availability for sales initiatives.
Other
Showa
Fayette
03.2025 - Current
- 2005 - 2023
- Worked in production, Quality, Warehouse departments
- Performed various jobs within this time frame.
- Jobs included: Finisher, stocker, Forklift operator, Quality Control Technician, Assistant Supervisor, Lead Stock Relief Supervisor, Warehouse worker, Warehouse Manager.
- Can provide training Documentation upon request.
- First Aid/ CPR certified
- Forklift License current
Warehouse Manager
Showa
Fayette
04.2023 - Current
- Managed daily warehouse operations to ensure efficient workflow and organization.
- Implemented best practices for warehouse layout to optimize space utilization.
- Generated warehouse shipping documents, packing lists and invoices.
- Operated forklifts to fill or empty overhead spaces.
- Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
- Prepared inventory for shipment by attaching tags and labels.
- Managed day-to-day logistics operations, monitoring incoming and outgoing shipments.
Lead Stock Relief
Showa
Fayette
05.2019 - Current
- Worked with cross-functional teams to achieve goals.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed all stock relief employees on four shifts, with scheduling, attendance, discipline, performance, hiring, and training.
- Utilized BestMD software to produce labels for daily production cases for shipments.
- Maintained inventory on all stock relief supplies, boxes, UI sheets, training updates, daily labels, and daily checklists.
- Coordinate with several departments for production and order fulfillments.
- Forklift experience.
- Department Audits - Showa and ISO9001
- I
Education
High School Diploma -
Woodham High School
Pensacola, FL06-1990
Skills
- Order processing
- CRM management
- Product knowledge
- Data entry
- Inventory management
- Customer service
- Relationship building
- Problem solving
- Effective communication
- Time management
- Forklift operation and certification
- Document preparation
- Logistics coordination
- Quality control
- Team collaboration
- CPR/First Aid Certification
- Internal audit year 1 trained
- Proficient in Salesforce
- Microsoft Office
- Google Workspace
- Slack
- Team building
- Sales support
Accomplishments
- Consistent perfect attendance yearly awards
- Employee spotlight award
Certification
- CPR / First Aid certification
- Forklift Certification
- Multiple Job Training Acknowledgements
Computer program knowledge
- Google workspace
- Microsoft
- BestMD
- Bartender
- Salesforce
References
References available upon request.
Timeline
Regional Sales Support Specialist
Showa
04.2025 - Current
Other
Showa
03.2025 - Current
Warehouse Manager
Showa
04.2023 - Current
Lead Stock Relief
Showa
05.2019 - Current
High School Diploma -
Woodham High School
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