Scheduled appointments and conducted follow-up calls to clients.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Completed accurate daily report documents, memos and invoices.
Handled daily scheduling tasks and provided administrative support for entire department.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Answered multi-line phone system and greeted callers enthusiastically.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Host
Wilson's Ciderhouse
10.2022 - Current
Monitored seating area and checked restrooms regularly to keep spotless.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Assisted managers with quickly resolving service- and food-related issues.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Recorded available tables after seating each party using specialized seating software.
Documented reservations and communicated changes to guests.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Cook
Sutliff Ciderhouse
04.2022 - Current
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Communicated closely with servers to fully understand special orders for customers.
Transitioned between breakfast and lunch service.
Team Member
Casey's General
02.2022 - 07.2022
Kept work areas clean, organized and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Worked different stations to provide optimal coverage and meet production goals.
Maintained a productive, efficient approach to all tasks.
Sought out ways to go above and beyond job requirements.
Created appealing displays for routine arrangements and special promotions.on
Checker
Hy-Vee
09.2020 - 02.2022
I began working at Hyvee as a front-end checker, and within my first month or so transferred to the Wine and Spirits department, where I worked the remainder
My responsibilities in this position were stocking, facing, putting out coupons on products where needed, making register pulls, cleaning, dusting, performing keg exchanges, recording information for bookwork, customer service, and bagging.
Checked identification for proof of age for alcohol and tobacco sales.
Restocked and organized merchandise in front lanes.
Notified management of associate theft, customer shoplifting, unauthorized markdowns, and property defacement.
Volunteer
Mercy Hospital
09.2019 - 03.2020
I was responsible for inventory, pricing merchandise, setting up
displays, cleaning, working the cash register, delivery of merchandise to
patients in the hospital, took phone orders including credit card
payments, worked as florist arranging flower bouquets, balloon bouquets,
and took messages for clients to patients
I was also responsible for
opening and closing the gift shop including cash drawer, counting down
drawer, securing money to safe each day, was a key holder and locked up
as well.
Volunteer
Crowded Closet
01.2013 - 03.2020
I was responsible for greeting customers, informing of daily specials, organizing the intake of products and preparing/pricing them for sale, running weekend silent auctions, working cash registers, service recovery, security of dressing rooms, upselling of merchandise, and cleaning.
Operations and Marketing Manager at Beloved Studios Tattoo and Tattoo RemovalOperations and Marketing Manager at Beloved Studios Tattoo and Tattoo Removal