Live Bingo Manager
MIB
01.1985 - 04.2025
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate actions.
- Controlled costs to keep business operating within budget and increase.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Controlled costs to keep business operating within budget and increase profits.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
