Summary
Overview
Work History
Education
Skills
Timeline
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Candie Foster

Scott City,MO

Summary

Dynamic and results-driven professional with a strong background in team leadership and customer service, exemplified during my tenure at Broussard's Cajun Cuisine. Proven expertise in cash handling and problem-solving, enhancing customer satisfaction and operational efficiency. Committed to fostering a positive work environment while achieving sales targets and improving team performance.

Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence. Professional leader in team management and operational coordination. Effective at driving team performance and ensuring adherence to company policies. Known for fostering collaboration and delivering consistent results. Skilled in conflict resolution and time management. Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.

Overview

10
10
years of professional experience

Work History

Shift Leader/Bartender

Broussard's Cajun Cuisine
08.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Enforced company policies and regulations with employees.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.

Selling Supervisor

Victoria Secret & PINK
08.2017 - 02.2022
  • Conducted regular performance reviews, setting clear expectations for growth and improvement within the sales team.
  • Enhanced customer satisfaction with attentive service, addressing concerns promptly and professionally.
  • Analyzed market trends to anticipate shifts in consumer preferences and adjust product offerings accordingly.
  • Boosted store profitability by implementing strategic merchandising plans and utilizing strong product knowledge.
  • Managed inventory control, ensuring adequate stock levels to maximize sales while minimizing overstock waste.
  • Coordinated special events and promotions to boost store visibility in the community and generate increased sales potential.
  • Oversaw visual merchandising updates, maintaining an appealing store appearance that attracted customers and increased foot traffic.
  • Increased sales revenue by effectively training and managing a team of top-performing sales associates.
  • Achieved quarterly targets consistently by monitoring team progress against established goals regularly.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.

Home Care Provider

Visiting Nursing Association
01.2015 - 07.2016
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Assisted disabled clients to support independence and well-being.
  • Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
  • Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
  • Assisted patients with self-administered medications.

Education

Master's Degree - Communication Sciences And Disorders

Southern Illinois University, Carbondale
Carbondale, IL

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Customer service management
  • Creative problem solving

Timeline

Shift Leader/Bartender

Broussard's Cajun Cuisine
08.2023 - Current

Selling Supervisor

Victoria Secret & PINK
08.2017 - 02.2022

Home Care Provider

Visiting Nursing Association
01.2015 - 07.2016

Master's Degree - Communication Sciences And Disorders

Southern Illinois University, Carbondale

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Candie Foster