Summary
Overview
Work History
Education
Skills
Timeline
Candie Palmer

Candie Palmer

Kenosha,WI

Summary

I’ve always wanted to learn new skills and grow in every area of leadership as possible

In every position I’ve ever been in the outcome always ended up in a leadership role . I’ve rebuilt multiple teams and have had tremendous growth in the companionate I developed new teams in. My present position since in the General Managers position I’ve had a 10% to 40% sales increase continuously for the last 2 1/2 years a total over $1,000,000 .

I’m very diverse and have a great relationship with all generations. I’m passoa out what I do and always put 100% of my focus to my responsibilities

Overview

7
7
years of professional experience

Work History

General Manager

Culver's Restaurant
02.2020 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Introduced new methods, practices, and systems to reduce turnaround time.

General Manager

Dunkin' Donuts
02.2017 - 01.2020

Controlled inventory -theoretical/variance

PNL

Staffing

Training

Community donations

All cash on hand

Deposits

Safe. Balance

Advertising

Mentoring

Full operations

Education

Certificate - Central Service Technician

Onondaga-Cortland-Madison BOCES, Liverpool, NY
11.2009

License - Cosmetology

International Academy of Cosmetology & Barbering, Daytona Beach, FL
02.2003

Associate Buisness Management - Management Science

Daytona Beach Community College , Daytona Beach, FL
09.2000

Certifacation - Corrections

Daytona Beach Police Academy , Daytona Beach, FL
02.1997

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Efficient multi-tasker
  • Effective leader
  • Time Management
  • Training and coaching
  • Team Leadership
  • Staff Management
  • Customer Relations
  • Training and Development
  • Relationship Building
  • Staff Training
  • Staff training/development
  • Inventory Control
  • Customer Relationship Management
  • Staff Supervision
  • Employee Scheduling
  • Verbal and written communication
  • Staff Training and Development
  • Administrative Skills
  • P&L Management
  • Motivation
  • Schedule Management
  • Labor Cost Controls
  • Customer Retention
  • Process Improvements
  • Deadline-oriented
  • Strategic Planning
  • Vendor relationships
  • Consistently meet goals
  • Facility Management
  • Exceptional interpersonal communication
  • Performance Evaluations
  • Purchasing
  • Recruitment
  • Expense Control
  • Networking abilities
  • Interpersonal Skills
  • Troubleshooting expertise
  • Operations Oversight
  • Project Planning
  • Cost analysis and savings
  • Quality Management
  • Cost Reductions
  • Financial Administration
  • Sales Analysis
  • Account Management
  • Data review
  • Total Quality Management
  • Loss Prevention
  • Proficient in Software
  • Budget Analysis
  • Human Resources Management

Timeline

General Manager - Culver's Restaurant
02.2020 - Current
General Manager - Dunkin' Donuts
02.2017 - 01.2020
Onondaga-Cortland-Madison BOCES - Certificate , Central Service Technician
International Academy of Cosmetology & Barbering - License , Cosmetology
Daytona Beach Community College - Associate Buisness Management , Management Science
Daytona Beach Police Academy - Certifacation , Corrections
Candie Palmer