Passionate leader seeking to improve the corporate culture through thought leadership within a fast paced, professional work environment. Utilizing business acumen, overall management and customer service skills to gain opportunity for advancement. Motivated individual with a track record of success in the field.
· Processed warranty documentation for new and used Jaguar / Land Rover vehicles.
· Provided “award winning” customer service to all customers in the service department.
· Accurately documented repair orders to receive payments for dealership.
· Processed weekly and monthly reports; also prepared bi-weekly payroll for all technicians.
· Attend consistent training on product knowledge and product development.
· Coordinated Jaguar Member Club Events.
· Trainings completed:
*2017 Discovery Product Launch
*Customer Service at its Best