Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Work Availability
Quote
Timeline
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Candis Estes

Candis Estes

Rex,GA

Summary

Compiles educational, persuasive data and delivers presentations to draw new customers. Accelerates customer engagement by communicating product value and identifying market gaps. Results-driven marketing leader born to build strategic, successful campaigns to drive profits, increase market share and cement industry dominance for demanding customers. Focused, performance-minded manager with proven skills in project management, team building, stakeholder relations and campaign optimization. Ready to offer 10 years of experience to new role dedicated to achieving exceptional results on tight timetables.

Overview

13
13
years of professional experience

Work History

Operational Excellence Manager

Kroger's Grocery
Riverdale, GA
06.2018 - Current
  • Analyzed customer feedback data in order to identify areas where improvements can be made in the customer experience.
  • Facilitated cross-functional meetings to review progress towards achieving goals related to operational excellence initiatives.
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Ability to create, organize, and maintain documentation and enablement collateral
    Proven track record of executing successful product or campaign launches
  • Metrics-driven and analytical; proven ability to prioritize, drive, and achieve results through self and others under time pressure
  • Excellent written and verbal communication skills and the ability to sell ideas through creative and innovative storytelling – writing samples are required!

General Manager

Wendys Restaurant
Corydon, IN
02.2017 - 06.2018
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.

Owner/CEO

ALLOUT Maintenance & Cleaning
Rex, GA
01.2011 - 02.2017
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Developed strategic plans to increase profitability and efficiency.
  • Created marketing campaigns to attract new customers.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.

Education

Bachelor of Science - Marketing Management And Research

Eastern Kentucky University
Richmond, KY
12-1994

Skills

  • Data Analysis
  • Product Promotion
  • Product Awareness and Visibility
  • Lead Generation Campaigns
  • Customer Relationship Management (CRM)
  • Customer Relations
  • Systems Implementation
  • Teamwork and Collaboration
  • Forecasting
  • Research and Development
  • Client account management
  • Interpersonal Communication
  • Self-Motivated
  • Business Development
  • Effective leader

Accomplishments

  • Guest Speaker, Women Trailblazers in Business ( NAPW ) 2015

Affiliations

  • Oracle, Kronos, Microsoft Office Suite

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Operational Excellence Manager

Kroger's Grocery
06.2018 - Current

General Manager

Wendys Restaurant
02.2017 - 06.2018

Owner/CEO

ALLOUT Maintenance & Cleaning
01.2011 - 02.2017

Bachelor of Science - Marketing Management And Research

Eastern Kentucky University

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Candis Estes