Candise McGee
Valdosta,Georgia
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Charter Air Operations Coordinater
Air Charter Of Baldwin
08.2018 - 02.2024
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
Customer Service Specialist
South Georgia Medical Center
09.2015 - 03.2018
- Managed high call volume while maintaining a courteous and professional demeanor.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Established trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.
- Implemented feedback from supervisors to improve performance in key areas such as empathy and active listening.
Education
Bachelor's - Communications Systems Technology
1998
Skills
- Scheduling Management
- Customer Invoicing
- Logistics Coordination
- Forecasting
- Operations Management
- Customer Relationship Management
- Logistics expertise
- Human Resources
Timeline
Charter Air Operations Coordinater - Air Charter Of Baldwin
08.2018 - 02.2024
Customer Service Specialist - South Georgia Medical Center
09.2015 - 03.2018
University of Central Florida - Bachelor's , Communications Systems Technology
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