Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Candise Menefee

Miami,USA

Summary

Dynamic HR leader with proven expertise in benefits administration and conflict management, honed at Portman Hospitality and other leading firms. Excelled in enhancing employee satisfaction and reducing turnover through innovative strategies, achieving notable improvements in personnel policies. Skilled in data analytics and public speaking, I drive positive change and foster a collaborative work environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Corporate Human Resources Director

Menin Hospitality
Miami, USA
08.2023 - 08.2024
  • Contracted to responsible for leading a Human Resources Department of four team members, overseeing HR operations across three hotel properties with a combined workforce of over 400 employees in multiple states.
  • Verify adherence to regulatory requirements via frequent reviews of HR protocols to comply with legal requirements.
  • Represent organization at personnel-related hearings and investigations.
  • Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
  • Analyze training needs to design employee development, language training, and health and safety programs
  • Maintain records and compiled statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates
  • Formulate strategies to maximize employee engagement and retention through improved benefits packages and career development opportunities
  • Participate in professional development seminars or conferences related to HRM topics.

Director of Human Resources

The National Hotel
Miami Beach, USA
06.2022 - 08.2023
  • Contracted to lead a Human Resources department of two, overseeing 125 employees, with the objective of restructuring the department to enhance inclusivity and diversity, and to improve employee retention and reduce turnover rates.
  • Design and implement a competitive compensation system and benefit package to attract and retain staff
  • Partner with leadership to develop a Total Rewards/Pay philosophy, regularly review compensation and benefits market data, monitor pay practices and proactively address issue, manage benefit broker resources and benefits enrollment process, manage leave administration and the payroll function
  • Drafted and administered surveys to gauge employee satisfaction
  • Established evaluation and performance management policies and measurements
  • Created knowledgebase articles covering best practices to source candidates and statistics on hiring metrics

Director of Human Resources

Portman Holdings
Atlanta, USA
09.2019 - 06.2022
  • Responsible for leading a Human Resources team of six, overseeing HR operations for over 1,000 employees across multiple states and brands, including Hilton, Marriott, and IHG
  • Advised managers on organizational policy matters, such as equal employment opportunity and sexual harassment and recommended needed changes
  • Served as link between management and employees by handling questions, interpreting, and administering contracts and helping resolve work-related problems
  • Maintained records and compiled statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates
  • Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements
  • Administered compensation, benefits, and performance management systems and safety and recreation programs

Human Resources Manager

Portman Holdings
Atlanta, USA
03.2016 - 09.2019
  • Participated in labor negotiations during contract renewals.
  • A key member of the management team to develop strategies and execution plans in support of business objectives for a hospitality management company
  • Developed a completely new human resources strategy and policy that led to the company being 92% compliant with all guidelines within 6 months
  • Developed and implemented comprehensive HR policies and procedures to ensure compliance with applicable labor laws
  • Partnered with legal counsel to provide advice on employment law issues such as wage and hour regulations, discrimination claims and other labor-related matters
  • Created an internal communication plan to keep employees informed of company news and changes in policy or procedure
  • Facilitated team-building activities to promote a positive work environment among staff members
  • Assisted with the organization of employee recognition events to reward outstanding contributions from staff members
  • Investigated workplace incidents involving harassment or misconduct in accordance with company policies
  • Provided strategic guidance to senior management on all aspects of human resources, including performance management, employee relations, compensation, benefits, training and development

Education

B.S. - Human Services Analytics & Management

Georgia State University
Atlanta, GA
01-2004

Skills

  • Benefits Administration
  • Performance & Conflict Management
  • Data analytics & Process improvement
  • Microsoft Office
  • Talent Development
  • Hospitality Management
  • Talent Acquisition
  • Negotiation
  • Employment & labor law

Certification

Senior Professional in Human Resources

Timeline

Corporate Human Resources Director

Menin Hospitality
08.2023 - 08.2024

Director of Human Resources

The National Hotel
06.2022 - 08.2023

Director of Human Resources

Portman Holdings
09.2019 - 06.2022

Human Resources Manager

Portman Holdings
03.2016 - 09.2019

B.S. - Human Services Analytics & Management

Georgia State University

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Candise Menefee