Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Candra Freeman

Baltimore,MD

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

4
4
years of professional experience

Work History

Scheduler

RadNet
Baltimore, MD
10.2023 - Current
  • Coordinated with other departments regarding resources needed for specific projects.
  • Resolved scheduling disputes between internal stakeholders in an effective manner.
  • Provided guidance and advice on best practices related to scheduling initiatives.
  • Ensured compliance with established policies and procedures related to scheduling activities.
  • Provided support in identifying critical path activities to ensure deadlines are met.
  • Communicated schedule changes effectively throughout the organization when necessary.
  • Scheduled and confirmed appointments.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Maintained positive working relationship with fellow staff and management.

Security Guard

Garda Security
Baltimore, MD
01.2021 - 12.2023
  • Assisted in the development and implementation of security policies and procedures.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Assisted with crowd control during large events held at the facility.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.
  • Operated communication systems between officers stationed throughout the facility.
  • Enforced access control measures in accordance with established procedures.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Checked for safety hazards and took corrective action when necessary.
  • Provided escorts for visitors as needed throughout the facility.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Performed first aid and CPR when necessary during emergency situations.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Confirmed visitor identification prior to granting entry into the building.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.

Server

tiki lee's
Dundalk, MD
01.2023 - 08.2023
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.
  • Replenished supplies such as napkins, utensils, sauces. throughout shift as needed.
  • Adhered to all health department standards while preparing food items according to company recipes and specifications.
  • Performed opening and closing duties such as counting money in register drawers or restocking supplies.
  • Brought food and beverages to the table in a timely manner.
  • Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
  • Communicated effectively with kitchen staff regarding order details, special requests, allergies.
  • Prepared tables for meals by setting up items such as linens, silverware, and glassware.
  • Attended regular team meetings for updates on new menu items or promotions.
  • Took orders from customers accurately and delivered to kitchen staff promptly.
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
  • Promoted additional menu items or specialty drinks through suggestive selling techniques.
  • Accurately calculated checks using POS system; processed payment transactions quickly and efficiently.
  • Checked on customers during their meal to ensure they were satisfied with their dining experience.
  • Informed customers of daily specials and menu changes.
  • Followed proper cash handling procedures when accepting payments from customers.
  • Greeted guests in a friendly and welcoming manner.
  • Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
  • Provided exceptional service to high volume of daily customers.
  • Demonstrated knowledge of menu items by providing detailed descriptions upon request.
  • Ensured that all restaurant safety guidelines were followed at all times.
  • Retrieved prepared orders from kitchen areas and promptly delivered to guests.

Product Tester

IDEXX Laboratories
Baltimore, MD
2022.08 - 2023.03
  • Skilled at working independently and collaboratively in a team environment.
  • Resolved problems, improved operations and provided exceptional service.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Excellent communication skills, both verbal and written.

Education

High School Diploma -

Oakland Mills High School
Columbia, MD
06-2011

Some College (No Degree) - Billing And Coding

Brightwood Career Institute - Broomall
Broomall, PA

Skills

  • Organization and Time Management
  • MS Office
  • Decision-Making
  • Multitasking
  • Attention to Detail
  • Excellent Communication
  • Research
  • Collaboration
  • Clerical Support
  • Calm Under Pressure
  • Flexible and Adaptable
  • Social Perceptiveness
  • Time Management
  • Communication
  • Verbal Communication
  • Organizational Skills
  • Critical Thinking
  • Task Prioritization
  • Troubleshooting

References

References available upon request.

Timeline

Scheduler

RadNet
10.2023 - Current

Server

tiki lee's
01.2023 - 08.2023

Product Tester

IDEXX Laboratories
2022.08 - 2023.03

Security Guard

Garda Security
01.2021 - 12.2023

High School Diploma -

Oakland Mills High School

Some College (No Degree) - Billing And Coding

Brightwood Career Institute - Broomall

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Candra Freeman