Candrice Phillips

• Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
• Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
• Followed safety protocols to maintain safe and secure laboratory environment.
• Assisted in the training of new staff members, ensuring proper knowledge transfer and adherence to safety protocols.
• Prepared laboratory samples for analysis and performed data entry for accurate reporting.
• Reduced error rates in testing procedures through careful attention to detail and adherence to established protocols.
• Developed strong working relationships with colleagues, fostering a positive team culture focused on collaboration and innovation.
• Ensured patient confidentiality by adhering to strict privacy guidelines when handling sensitive medical information.
• Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
• Provided excellent customer service to patients by answering questions about lab tests clearly while maintaining empathy for their concerns.
• Utilized various medical laboratory equipment to conduct tests and analyses.
• Troubleshot complex technical issues with laboratory equipment, ensuring minimal disruption to daily operations.
• Conducted routine maintenance and calibration of laboratory equipment to ensure accuracy and reliability of test results.
• Documented and verified patient information using laboratory information system.
• Analyzed and interpreted data, accurately identifying and reporting laboratory results.

Responsible for collecting and sending urine drug screens for a pain management practice.

• Followed safety protocols to maintain safe and secure laboratory environment.
• Prepared laboratory samples for analysis and performed data entry for accurate reporting.
• Ensured patient confidentiality by adhering to strict privacy guidelines when handling sensitive medical information.
• Provided excellent customer service to patients by answering questions about lab tests clearly while maintaining empathy for their concerns.

• Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
• Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
• Followed safety protocols to maintain safe and secure laboratory environment.
• Prepared reagents and solutions, making readily available during testing for convenience.
• Prepared laboratory samples for analysis and performed data entry for accurate reporting.
• Reduced error rates in testing procedures through careful attention to detail and adherence to established protocols.
• Developed strong working relationships with colleagues, fostering a positive team culture focused on collaboration and innovation.
• Enhanced patient care through accurate and timely diagnostic testing for various medical conditions.
• Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
• Participated in laboratory audits and assessments to maintain compliance and improve results.
• Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
• Contributed to a safer work environment by maintaining cleanliness standards and enforcing proper waste disposal procedures.
• Aided in the development of new laboratory tests, contributing expertise in methodology selection and validation efforts.
• Enhanced laboratory efficiency by implementing new testing procedures and protocols.
• Performed routine preventative maintenance on laboratory instruments, minimizing downtime due to equipment malfunctions or failures.
• Assisted in the preparation of laboratory accreditation documentation, ensuring compliance with all necessary standards required for certification.

• Responsible for all necessary processing, testing, and resulting of specimens in the Blood Bank department of the laboratory to include all necessary processing and/or receiving and sending of human blood components, all necessary steps in following procedures and protocol necessary for the administration of human blood components, along with maintenance and/or troubleshooting of blood bank instrumentation. Responsible for receiving, processing, and tracking of implanted human tissue in the national human tissue tracking system. Excellence obtained in multi-tasking work priorities along with attention to detail to ensure the most capable level of excellence in the blood bank department of the laboratory.

• Responsible for collecting, processing, testing, and resulting of patient specimens in all areas of a hospital lab environment. Daily rotations in all departments of the lab to include Hematology, Chemistry, Blood Bank, Urinalysis/Serology, Phlebotomy, and Microbiology specimen set ups including gram staining and initial resulting of such specimens. Responsible for shift QC testing and documentation,, instrument reagent calibrations/configurations, and required maintenance and troubleshooting of lab instrumentation. Shared responsibilities for the evening Outpatient/Reference lab specimens brought in by couriers to include the initial receipt of each specimen all the way through to the final resulting and completion of each ordered test. Moderate training in the Micro department to include the setup and final resulting of specimens placed on the Vitek system to coincide with reading of plated specimens. Excellence obtained in multi-tasking and establishing work priorities to ensure the highest level of excellence in the laboratory.