Candy Pina
Pasadena,TX
Summary
Professional and well-rounded individual with excellent clerical and team support skills. Successful at satisfying customer needs while tackling daily office priorities. Smooth when handling administrative tasks by coordinating mail, records and travel arrangements.
Overview
6
6
years of professional experience
Work History
Campus Independent Study Monitor
Dobie 9 High School
Houston, TX
02.2022 - Current
- Supervise students assigned to in-school suspension (ISS) for disciplinary reasons.
- Maintain a highly structured and orderly environment.
- Assist individual or small groups of students reinforcing instruction in basic academic subjects; confer with the teacher concerning lesson plans and materials to meet student needs; oversee student drills, practices and assignments in various subjects.
- Perform general record keeping and clerical functions, including maintaining attendance logs and activity reports.
- Operate a variety of classroom and office equipment including a computer and assigned software; operate a two-wat radio.
Clerical Aide
Dobie 9
Houston, TX
11.2021 - 02.2022
- Operated various office machines including photocopiers, fax machines, and scanners.
- Monitored office supply stock levels and placed emails to the registrar for timely orders for replenishment.
- Processed incoming and outgoing mail daily.
- Created labels, envelopes and other materials as requested by staff members.
Substitute Teacher, K-12
Pasadena ISD
Pasadena, TX
04.2021 - 11.2021
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Provided notes and reports on school day activities to primary teacher.
- Educated students in various subjects to provide seamless transition during absence of head teacher.
- Maintained student attendance and assignment records to prevent lapses during teacher absences.
- Reported problem students to principal to maintain control of classroom.
- Managed high school classrooms during teacher absences.
Licensed Insurance Agent
Ai United Insurance
Pasadena, TX
05.2019 - 04.2021
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Received underwriting approvals after accurately completing applications for insurance coverage.
- Drove client retention by increasing savings opportunities and identifying premium discounts.
- Improved office operations continually by maintaining records, tracking data and promoting internal communications.
- Exceeded team goals and implemented best practices.
- Provided leadership and training for new hires.
- Followed up with customers to check on changing needs and propose new offerings.
- Maintained pleasant and cordial attitude, remaining calm when issues arose.
- Wrote policies, finalized documents and filed paperwork.
Case Manager
Vaughan Law Group
Houston, TX
12.2017 - 02.2019
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Participated in client interviews, observed questioning process and documented information.
- Completed case research via LexisNexis and Westlaw databases.
- Drafted correspondence, documented data and submitted materials to appropriate parties.
- Collaborated with various healthcare providers to facilitate delivery of services.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Managed office scheduling and kept accurate notes on deadlines, motions and other dates.
- Corresponded daily with clients, insurance adjusters, doctors and attorneys.
Education
High School Diploma -
J. Frank Dobie High School
Houston, TX05.2005
Some College (No Degree) - Administrative Assistance And Secretarial Science
San Jacinto College District
Houston, TXSkills
- Results-focused
- Analytical skills
- Bilingual
- Working collaboratively
Timeline
Campus Independent Study Monitor
Dobie 9 High School
02.2022 - Current
Clerical Aide
Dobie 9
11.2021 - 02.2022
Substitute Teacher, K-12
Pasadena ISD
04.2021 - 11.2021
Licensed Insurance Agent
Ai United Insurance
05.2019 - 04.2021
Case Manager
Vaughan Law Group
12.2017 - 02.2019
High School Diploma -
J. Frank Dobie High School
Some College (No Degree) - Administrative Assistance And Secretarial Science
San Jacinto College District
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