Candy Bediako
Social Worker
Brooklyn,NY
Summary
Experienced crisis response professional knowledgeable about strategies for reintroducing calm to emotionally-charged crisis situations. Skilled in reflective listening, relationship-building and collaborative problem-solving. Dedicated to offering meaningful assistance and influencing callers. Expert in crisis handling, alliance building and service screening. Good communication, conflict management and multitasking abilities. Highly motivated and enthusiastic about helping people in need. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
CRISIS RESPITE CLINICIAN
AHRC New York City
BROOKLYN, NEW YORK
12.2021 - Current
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Conversed with individuals in crisis which called or texted hotline for assistance.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Documented risk to each client and context of concerns.
- Counseled and helped to stabilize consumers and caregivers in crisis situations.
- Observed and monitored client behavior and responses to treatment.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
RESIDENCE COUNSELOR
CONSTRUCTIVE PARTNERSHIP UNLIMITED
NEW YORK, NEW YORK
04.2017 - Current
- Provided support, guidance, and mentoring skills to Individuals in an effort to help them regain their independence.
- Responsible for the health, safety, and wellbeing of Individuals.
- Transports and accompanies individuals to medical appointments and community programs.
- Performs the duties of Approved Medication Administration Personnel ("AMAP"), including administering and charting medications, following medical treatment order, securing mediations, and revising administration charts, as necessary.
CLINICAL TEAM COORDINATOR
SERVICES FOR THE UNDERSERVED
BROOKLYN, NY
06.2021 - 09.2021
- Provide groundbreaking crisis intervention and prevention services for individuals with intellectual and developmental disabilities and mental health needs.
- Provide outreach visits to the individuals' home, day, and vocational settings regularly.
- Conduct consultative sessions to include the individual, their family/caregiver, and all active members of their system of support.
- Complete individual assessments under the supervision of a Medical Director.
- Develop Comprehensive Service Evaluations, Cross-Systems Crisis Prevention, and Intervention Plans.
- Generate intake/assessments, admission/discharge summaries for resource center admissions or inpatient hospital admissions and any other applicable documentation of services provided.
- Participate in the Center for START Services National Network, which brings together projects from across North America through an online resource center, conference calls, select study groups and a meeting at an annual conference as recommended.
SOCIALWORKER
SERVICES FOR THE UNDERSERVED INC
BROOKLYN, NY
03.2019 - 08.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Served customers and followed outlined steps of service.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Participated in team-building activities to enhance working relationships.
- Ensures completion of a triennial psychosocial report for each consumer every three years.
- Participates in Semi-Annual and Annual evaluations of Individual consumers for the purpose of monitoring and follow up of individualized habilitation.
- Assists and safeguards the human and civil rights of the developmentally disabled and their families in an effort to foster the human dignity and personal worth of each individual.
- Consults with Program Specialist & Clinical staff to interpret and explain consumers' needs as he/she progresses through habilitation Provide In-Service training for Staff regarding all social development issues, incident reporting and clients rights.
- Represent and advocate for Individuals when dealing with Governmental Agencies regarding Medicaid, Medicare, Social Security, etc.
- Serve as a liaison with the Program Specialist Staff working with both Individual and Staff to ensure that recommended Treatment Plans are understood and implemented.
- Provide information counseling, linkages, etc.to clients, their parents, advocates, and relatives.
- Fulfill all the Policies of the Agency issued by Management in accordance with OPWDD and/or other funding Agency guidelines.
Service Provider
JCCA
NEW YORK, NY
03.2019 - 09.2019
- Work to develop a child's social and independent living skills, stabilize child and Family after crisis and help caregivers respond in situations that could trigger a crisis.
- Assist caregivers to plan a children's treatment, educate the child on appropriate safety and self-care and connect to resources.
- Assist with study habits, coping skills, hygiene, daily living activities and socialization for a child with mental health needs so they can address inappropriate behaviors, anger management and coping mechanisms.
- Help the youth and families to gain the necessary tools to be successful in their homes and communities through goal directed supports and solution-based interventions.
- Improve the child's ability to gain from the educational experience of attending school, participating in community activities and enable the child's school/community to respond appropriately to the child's disability and/or health care issues.
SOCIAL WORK STUDENT INTERN
NADAP
NEW YORK, NY
08.2017 - 05.2018
- Interviewed clients and family members to obtain key information for case planning and management.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Complete Client Centered Comprehensive Functional Assessments to identify the medical, behavioral health, and social needs/goals of each client.
- Develop, review, and update written/electronic person-centered care plans that are driven by functional assessment outcomes and shared with and developed/updated in partnership with the client and his/her Health Home network partners and collateral supports ensure that all Care Plans uphold the policy and procedure set forth by the department and Health Home.
- Utilize Electronic Health/Medical Record system(s) of assigned Health Home and NADAP database tools to maintain documentation and all relevant treatment records, entering contact notes within the timeframe outlined in the Program Manual guidelines.
- Facilitate referrals (securing appointment date/time/location) to network medical, behavioral health and social assistance entities as needed to meet Care Plan objectives.
- Maintain collaborative relationships with all service providers utilized in the care planning interventions, sharing/extracting regular status updates, and participating in case conferences as needed (and as outlined in the policy and procedure of the department and lead Health Home providers) to monitor level of care and health status for all members.
- Promptly review and address treatment/ medication adherence issues/concerns and any crisis situations that arise for any client with supervisory staff, service network and any involved legal entities.
Education
Master of Science - Social Work
Adelphi University
NY05.2018
Bachelor of Science - Social Work
Mercy College
Dobbs Ferry, NY05.2016
Associate of Science -
LA GUARDIA COMMNITY COLLEGE
QUEENS NY02.2014
Skills
- Therapeutic Exercise
- Individual Counseling
- Community Health Center Credentialing
- Chronic Disorders
Timeline
CRISIS RESPITE CLINICIAN
AHRC New York City
12.2021 - Current
CLINICAL TEAM COORDINATOR
SERVICES FOR THE UNDERSERVED
06.2021 - 09.2021
SOCIALWORKER
SERVICES FOR THE UNDERSERVED INC
03.2019 - 08.2021
Service Provider
JCCA
03.2019 - 09.2019
SOCIAL WORK STUDENT INTERN
NADAP
08.2017 - 05.2018
RESIDENCE COUNSELOR
CONSTRUCTIVE PARTNERSHIP UNLIMITED
04.2017 - Current
Master of Science - Social Work
Adelphi University
Bachelor of Science - Social Work
Mercy College
Associate of Science -
LA GUARDIA COMMNITY COLLEGE
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