CANDY COGSWELL
Boynton Beach,Florida
Summary
Talented Sales Counselor effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual goals.
Overview
35
35
years of professional experience
Work History
Senior Lifestyle Counselor
Mariposa
03.2023 - Current
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Negotiated prices, terms of sales and service agreements.
- Stayed current on company offerings and industry trends.
- Contributed to team objectives in fast-paced environment.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Skilled at working independently and collaboratively in team environment
Sales Director
Stratford Court Of Boca Pointe
11.2022 - 03.2023
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
- Executed strategic plans for growth and new acquisitions.
- Boosted revenue opportunities by initiating strategic sales strategies based on industry trend and competitive analysis.
- Exceeded sales goals by 10% through effective time management and resource allocations.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
Sales Counselor
Abbey Delray & Abbey Delray South
12.2019 - 10.2022
- Built and cultivated long-term quality relationships with prospects by addressing needs and providing superior customer service.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Served prospects with knowledgeable, friendly support at every stage of purchasing or renting apartment.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Manage over 50 calls per day.
- Organized sales paperwork, presented proposals and finalized contracts
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
Sales Assistant - Move in Coordinator
Abbey Delray South
04.2017 - 12.2019
- Manage move in paperwork for residents and maintain files.
- Coordinate refurbishing, cleaning and inspection of apartments after move out and before move in with community team members.
- Communicate daily with Sales & Marketing Director other key team members regarding status of all prospective move-ins. Coordinate move-in process for new residents in efficient and welcoming manner.
- Ensure paperwork completion, apartment preparation, move scheduling, community support, resident orientation and housewarming party preparation Provide administrative support for Marketing Department.
- Assist in planning, coordinating, and implementing monthly prospect and/or referral source activities and events as specified by community marketing plan Assist Sales and Marketing Director with execution of marketing plans to achieve community occupancy goals, including conducting tours, making calls, answering inquiries, attending events.
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Built and cultivated long-term quality relationships with over 50 clients by addressing needs and providing superior customer service
Office Manager - Move In Coordinator
A Time To Move
09.2015 - 04.2016
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel. Complete lead follow up calls and directs to Sales Counselor.
- Maintain all Client files including billing.
- Prepares and keeps sufficient supply of Marketing packets.
- Prepares resident documents for move timely and accurately.
- Order and maintain all inventory along with office supplies and marketing materials.
- Prepares space planning and constructs floor plans with clients.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives
- Managed over 30 customer calls per day
- Updated reports, managed accounts, and generated reports for company database
- Created, maintained and updated filing systems for paper and electronic documents
Research Manager
American Media Inc
08.1988 - 09.2015
- Copied, logged and scanned supporting documentation.
- Research syndication requests for Legal.
- Maintaining both physical and computer Library archives.
- Creating daily reports on all incoming photos and logging all Legal Challenges.
- Demonstrated respect, friendliness and willingness to help wherever needed
- Developed and implemented plans and protocols for ongoing research, special projects and testing protocols
- Skilled at working independently and collaboratively in team environment.
Education
Some College (No Degree) - Medical Business Management
Florida Atlantic University
Boca Raton, FL12.2003
Skills
- Extremely organized
- Self-motivated
- Managerial skills
- Customer service
- Cold calling skills
- Coordinating documents
- Oral and written communication
- Lead prospecting
- Forecasting abilities
- Product knowledge
- File and records management
- Salesforce
- Sherpa
- Vitals
Timeline
Senior Lifestyle Counselor
Mariposa
03.2023 - Current
Sales Director
Stratford Court Of Boca Pointe
11.2022 - 03.2023
Sales Counselor
Abbey Delray & Abbey Delray South
12.2019 - 10.2022
Sales Assistant - Move in Coordinator
Abbey Delray South
04.2017 - 12.2019
Office Manager - Move In Coordinator
A Time To Move
09.2015 - 04.2016
Research Manager
American Media Inc
08.1988 - 09.2015
Some College (No Degree) - Medical Business Management
Florida Atlantic University
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