Candy Ferris
Spokane Valley,WA
Summary
Results-oriented Client Executive with demonstrated record of achievement in exceeding sales goals. Knowledgeable and determined professional with 12-year history of success in Technology sales.
Overview
16
16
years of professional experience
Work History
Client Executive
INSIGHT DIRECT USA
10.2017 - Current
- Exceeds goals, by driving software, hardware and the full Insight Solution into existing accounts by introducing a more Strategic plan that includes vendor consolidation and streamlining processes
- Planning technology solutions for global organizations of all sizes along side Insight technical resources
- Cloud, SAAS and Software Sales Commerce management
- Microsoft full product line from basic Open licenses to Azure consumption and migrations
- Clients consist of Enterprise accounts, SMB with full Datacenter Migrations, to basic run rate software transitions and Tier 3 software management
- Established 27 new software purchasing accounts and 3 new client accounts in 1st year
- Improved sales Number% by managing and delivering required service-level agreements.
- Collaborated with customers and asked questions to assess needs and budgets.
- Recommended Product or Service and explained features and costs to help customers make educated buying decisions.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Used Software to maintain company database with essential account and sales information.
- Proactively managed client correspondence and recorded tracking and communications.
SR stratigic sourcing Manager/Procurement Manager
INSIGHT DIRECT USA
02.2011 - 10.2017
- Became an extension of the Microsoft Procurement and Strategic Sourcing team
- Strategic planning and management – EULA Process, Product review and comparison, consolidation of vendors etc
- Managed the Software sales team that was based on site for Microsoft
- Enterprise contract sales (IBM, HP, VMware, Adobe, Cisco and many others)
- Built relationships with Microsoft groups to increase account footprint Managed vendor license portals such as Adobe and Parallels
- Assisted with license management and consolidation lead quarterly business reviews
- Collaborated with strategic partners to develop and manage key performance indicators and quality assurance processes.
- Developed and implemented strategic purchasing procedures and control systems to reduce direct costs and carrying costs.
Sr. Executive Recruiter
Search International
08.2007 - 02.2011
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Recruited top talent to maximize profitability.
Skills
- Solution Management
- Strategy Management
- Key Relationships
- Site Visits
- Revenue Generation
- Strategic Networking
- Customer Retention
- Professional Relationships
- Performance Goals
- Professional Development
- Interpersonal Communication Skills
- Mentoring
- Regional Sales and Support
- Forecasting
- Territory Expansion
- Business Development and Planning
- Client Rapport-Building
- Leadership
- Client Satisfaction
- Territory Management
- Team Goals
- Customer Engagement Strategies
- Team Relationships
- Operational Efficiency
Additional Information
- Willing to relocate: Arizona, Washington DC or S CA. Authorized to work in the US for any employer
Timeline
Client Executive
INSIGHT DIRECT USA
10.2017 - Current
SR stratigic sourcing Manager/Procurement Manager
INSIGHT DIRECT USA
02.2011 - 10.2017
Sr. Executive Recruiter
Search International
08.2007 - 02.2011
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