Candy Fontz
Glen Burnie,MD
Summary
Detail-oriented and driven Executive Administrative Assistant with expertise in problem-solving and managing daily office functions. Uniquely qualified to handle VIP visitors and guests. Proficient in MS Office Suite and office communications equipment operations.
Overview
17
17
years of professional experience
Work History
Executive Assistant
Electrical Workers, Inc.
12.2014 - Current
- Established and implemented departmental policies, goals and objectives.
- Distributed and followed up on tenant renewal notices.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Kept records accurate, detailed and fully compliant with reporting requirements.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Scheduled various contractors to complete needed work on vacant and occupied units.
- Kept meticulous records of correspondence between management and tenants.
- Responded to requests and scheduled appointments for property showings.
- Collected monthly rent payments and other fees, always properly documenting the income.
Community Liaison Officer
Del. Mark Chang (part-time)
04.2015 - 06.2017
- Communicated with community members to assess concerns or current issues and identify corrective measures.
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
- Networked with local organizations, leaders, and consumers, resulting in establishment of new and lasting partnerships and relationships.
Administrative Assistant
Electrical Workers, Inc.
07.2010 - 04.2013
- Maintained positive relationship with tenants, oversee building operations and contracts, manage and oversee operations of 300+ person banquet hall, assist with union correspondence and other administrative duties of IBEW Local 1805.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Updated and maintained confidential databases and records.
- Worked with senior management to initiate new projects and assist in various processes.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Created and managed office systems to efficiently deal with documentation.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Absentee Ballot Clerk
Anne Arundel County Board Of Elections
04.2010 - 07.2010
- Update absentee voter records, prepare absentee ballots for domestic and international mailing, answer questions from public related to the Absentee Voting process via email, phone and in person.
- Distributed ballots to voters and answered questions concerning voting procedures.
- Collected necessary information from voters to determine correct voting location and ballot.
Business Development Manager
Academy Ford
01.2007 - 05.2010
- Oversaw daily operations of the Business Development Center and employees
- Maintained database for promotional mailings and phone calls
- Initiated, responded and coordinated sales based customer communications
- Created Sales Department User’s Manual that provided step-by-step details on various aspects of the department and computer system, trained new sales team members
- Updated and maintained all aspects of the company website
- Created multiple advertorials in local news media representing Ford Motor Company and Academy Ford
- Recognized and rewarded by Ford Motor Company for the “Why Ford Why Now” national campaign.
Education
High School Diploma -
Freeland High School
Freeland, PA06.1984
Skills
- Travel Administration
- Strategic Planning
- Customer Service
- Administrative Support
- Scheduling
- Social Media Management
Volunteer And Community Service
- 2014, Drops of Love Blood Drive in Honor of Katie Pohler, Organizer
- 2013 - Present, Anne Arundel County Citizens Emergency Response Team, Member
- 2013, Lauren's Luggage, Advisory Board
- 2012 - Present, Anne Arundel County Emergency Operations Center, Call Supervisor
- 2012 - 2014, Anne Arundel County Homeless Resource Day, Guide
- 2012 - 2013, Northern Anne Arundel County Community Association Forum, Member
- 2012, GBIA/Anne Arundel County Comprehensive Rezoning, Chairman
- 2010 - Present, Northern District Police Community Relations Council, Member
- 2007 - 2013, Glen Burnie High School Alumni Wall of Honor, Committee / Chairman
- 2007 - 2014, Glen Burnie Memorial Day Parade, Chairman
- 2007, Glen Burnie Improvement Association By-Laws, Committee
- 2005 - 2013, Glen Burnie Improvement Association, Vice President
- 2005 - 2007, Glen Burnie High School Business Advisory Board, Member
- 2005 - 2007, Glen Burnie Improvement Association Centennial, Committee
- 2004 - 2006, Glen Burnie Memorial Day Parade, Co-Chair
- 2004 - 2013, Big Glen Burnie Carnival Program Book, Editor
- 2004 - 2007, Glen Burnie High School PTSO, President
- 2004 - 2005, Glen Burnie Improvement Association By-Laws, Co-Chair
- 2003 - 2012, Glen Burnie Improvement Association Budget, Committee
- 2003 - 2007, Anne Arundel County School System CAC, Member
- 2003 - 2007, Richard H. Carter Memorial Award, Chairman
- 2003 - 2006, Annual Glen Burnie Halloween Fest, Committee / Chairman
- 2003 - 2004, Glen Burnie High School PTSO, Vice President
- 2000 - 2003, Glen Burnie Memorial Day Parade, Committee
- 2002 - Present, Big Glen Burnie Carnival, Executive Committee
- 2002 - 2004, Glen Burnie Improvement Association, Board Member
- 2002, Corkran Middle School PTSO, Vice President
- 2000 - Present, Winter Relief Homeless Shelter, Volunteer
- 2000 - 2001, Corkran Middle School PTSO, Member
- 1998 - 1999, Richard Henry Lee Elementary School PTA, Member
- 1996 - 1998, Anne Arundel County Police Reserve Newsletter, Editor
- 1995, Stephen Pogar Memorial Blood Drive, Organizer
- 1994 - Present, Winter Relief Homeless Shelter, Driver
- 1989 - 2017, Glen Burnie Improvement Association, Member
Awards
2014, Rotary Club of Glen Burnie “Service Above Self” Community Service Award 2012, Richard H. Carter Memorial Award for Volunteer Service 2010, Ford Motor Company Taurus Commercial Editor National Recognition 2009, Ford Motor Company “Why Ford Why Now” National Recognition 2008, Anne Arundel County Public Schools Outstanding Volunteer Service 2004, President’s Call to Service Citation
References
James “Ed” DeGrange, Senator, District 32, 443-848-3723, ENDeGrange@verizon.net Laura Neuman, Former County Executive, 410-353-0144, LANeuman@comcast.net Barbara Moeller, President, GBIA, 410-913-6226, BMoeller1943@gmail.com Mark S. Chang, Delegate, District 32, 410-371-7567, MarkSooChang@hotmail.com Jerry Walker, Councilman, District 7, 301-440-1022, Jerry@jerrywalker.org Donna Pohler, Neighbor, 443-618-6163, DPohler22@gmail.com
Training
2016, Mental Health First Aide – Certified 2014, Anne Arundel County Citizens Police Academy – Graduate 2013, Maryland Citizen Corps Community Emergency Response Team – Graduate 2012, Anne Arundel County Emergency Operations Center - Completed
Volunteer
2020 - Senior Dog Sanctuary Volunteer
2014
"Drops of Love" Blood Drive in Honor of Katie Pohler (Organizer)
2013 - Present
Anne Arundel County Citizens Emergency Response Team (Member)
2013
Lauren's Luggage (Advisory Board)
2012 - Present
Anne Arundel County Emergency Operations Center (Call Supervisor)
2012 - 2014
Anne Arundel County Homeless Resource Day (Guide)
2012 - 2013
Northern Anne Arundel County Community Association Forum (Member)
2012
GBIA/Anne Arundel County Comprehensive Rezoning (Chairman)
2010 - Present
Northern District Police Community Relations Council (Member)
2007 - 2013
Glen Burnie High School Alumni Wall of Honor (Committee / Chairman)
2007 - 2014
Glen Burnie Memorial Day Parade (Chairman)
2007
Glen Burnie Improvement Association By-Laws (Committee)
2005 - 2013
Glen Burnie Improvement Association (Vice President)
2005 - 2007
Glen Burnie High School Business Advisory Board (Member)
2005 - 2007
Glen Burnie Improvement Association Centennial (Committee)
2004 - 2006
Glen Burnie Memorial Day Parade (Co-Chair)
2004 - 2013
Big Glen Burnie Carnival Program Book (Editor)
2004 - 2007
Glen Burnie High School PTSO (President)
2004 - 2005
Glen Burnie Improvement Association By-Laws (Co-Chair)
2003 - 2012
Glen Burnie Improvement Association Budget (Committee)
2003 - 2007
Anne Arundel County School System CAC (Member)
2003 - 2007
Richard H. Carter Memorial Award (Chairman)
2003 - 2006
Annual Glen Burnie Halloween Fest (Committee / Chairman)
2003 - 2004
Glen Burnie High School PTSO (Vice President)
2000 - 2003
Glen Burnie Memorial Day Parade (Committee)
2002 - Present
Big Glen Burnie Carnival (Executive Committee)
2002 - 2004
Glen Burnie Improvement Association (Board Member)
2002
Corkran Middle School PTSO (Vice President)
2000 - Present
Winter Relief Homeless Shelter (Volunteer)
2000 - 2001
Corkran Middle School PTSO (Member)
1998 - 1999
Richard Henry Lee Elementary School PTA (Member)
1996 - 1998
Anne Arundel County Police Reserve Newsletter (Editor)
1995
Stephen Pogar Memorial Blood Drive (Organizer)
1994 - Present
Winter Relief Homeless Shelter (Driver)
1989 - 2017
Glen Burnie Improvement Association (Member)
Timeline
Community Liaison Officer
Del. Mark Chang (part-time)
04.2015 - 06.2017
Executive Assistant
Electrical Workers, Inc.
12.2014 - Current
Administrative Assistant
Electrical Workers, Inc.
07.2010 - 04.2013
Absentee Ballot Clerk
Anne Arundel County Board Of Elections
04.2010 - 07.2010
Business Development Manager
Academy Ford
01.2007 - 05.2010
High School Diploma -
Freeland High School
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