Candy Haigh
Charlotte,MI
Summary
Seasoned Manager with a proven track record at SUBWAY® Restaurants, adept in workforce management and customer service excellence. Skilled in risk management and staff development, I have successfully enhanced team performance and operational efficiency. My leadership has consistently upheld high-quality standards, fostering a positive brand image through strategic problem resolution and staff mentoring.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Manager
SUBWAY®Restaurants
Lansing, MI
01.2002 - 02.2025
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Ensured compliance with industry regulations and company policies.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Oversaw daily operations, maintaining efficiency and quality standards.
Assembly Line Worker
I T M Manufacturing Company
Lowell, MI
01.1993 - 01.2002
- Adjusted machine settings according to job requirements, ensuring optimal performance.
- Operated machinery, forklifts and other heavy equipment.
- Collaborated with other departments to ensure smooth production process flow.
- Used machinery safely and according to manufacturer instructions to prevent workplace accidents.
Education
High School Diploma -
Belding High School
Belding05-1987
Skills
- Risk management
- Task delegation
- Staff development
- Customer service
- Goal setting
- Workforce management
- Recruiting and interviewing
- Inventory management
- Shift scheduling
- Time management
Certification
- I am ServSafe licensed
Timeline
Manager
SUBWAY®Restaurants
01.2002 - 02.2025
Assembly Line Worker
I T M Manufacturing Company
01.1993 - 01.2002
High School Diploma -
Belding High School
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