Summary
Overview
Work History
Education
Skills
Timeline
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Candy Hidalgo

Canton,GA

Summary

Enthusiastic and charismatic with 15+ years of working with the public with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

13
13
years of professional experience

Work History

Dental Assistant

Benich Dental
06.2017 - Current
  • Taken several FMX and Panorex’s a day, also know how to take a CT Scan to treatment plan implants.
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment, and setting the room up in a fast and efficient matter.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
  • Performed various tasks wherever I was needed such as doing front desk, assist doctor in any procedure, and also the hygiene department.
  • Booked appointments for patients using Dentrix.
  • Verified patient insurance eligibility and benefits.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Assisted in chair-side dental procedures by filling cavities and taking impressions.

Paralegal

Scirro & Marotta
04.2014 - 06.2016
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
  • Reduced call resolution time with efficient multitasking and prioritization of tasks.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.

Customer Service Cashier

Victoria Secret
09.2011 - 04.2014
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Increased credit card sales by effectively presenting product features and benefits to potential customers.

Education

High School Diploma -

Garfield High School
Garfield, NJ

Some College Credits -

Bergen Community College
Paramus, NJ

Dental Assisting -

American Institute
Clifton, NJ

Skills

  • Team player
  • Bilingual: speak, read, and write Spanish (Translating)
  • Proficient in Microsoft Office (Word, Excel, Powerpoint)
  • Familiar with Zoom and online marketing
  • Invoicing and Billing
  • Customer Support
  • Handling multiple phone calls at high volume pace

Timeline

Dental Assistant

Benich Dental
06.2017 - Current

Paralegal

Scirro & Marotta
04.2014 - 06.2016

Customer Service Cashier

Victoria Secret
09.2011 - 04.2014

High School Diploma -

Garfield High School

Some College Credits -

Bergen Community College

Dental Assisting -

American Institute

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Candy Hidalgo