Candy Hill
Centre
Summary
Proficient and caring nursing team member offering over 20 years of patient-facing experience. Addresses patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
Advent Health Redmond
08.2018 - Current
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Obtained patient vital signs and input/output measurements from inpatients.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Reviewed patient history to verify conditions and current medications.
Unit Secretary /Licensed Practical Nurse - 2018
Atrium Healthcare - Polk Medical Center
08.2015 - 08.2018
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Obtained patient vital signs and input/output measurements from inpatients.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Responded to patient requests with appropriate clinical and personal assistance.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Helped patients complete bathing, dressing and eating.
- Coordinated patient transfers to other facilities.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
Patient Service Representative
Harbin Clinic Urology
07.2013 - 07.2014
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Answered incoming calls, scheduled appointments and filed medical records.
- Provided excellent customer service to patients and medical staff.
- Recommended service improvements to minimize recurring patient issues and complaints.
Unit Secretary
Redmond Regional Medical Center
08.2001 - 07.2014
- Managed incoming calls and directed to appropriate department.
- Maintained patient confidentiality in line with HIPAA regulations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Maintained current and accurate medical records for patients.
- Enhanced office productivity by handling high volume of callers per day.
- Processed lab paperwork and requests according to physicians' orders.
- Transcribed doctors' medication orders, lab test requests, and care plans.
- Monitored inventory levels and advised management of need for replenishment.
- Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Prepared and processed patient referrals and transfer requests.
Education
Practical Nursing - Nursing
Georgia Northwestern Technical College
Rome, GA07.2018
Skills
- Monitor IV Fluids
- Maintaining Nutrition
- Administrative Support
- EMR Systems
- Intravenous Medications
- Wound Dressing and Suturing
- Wound Care
- Rehabilitation Support
- Medication Administration
- Call Answering and Assistance
- Licensed Practical Nurse
- Task Delegation
- Patient Assessments
- IV Insertion
- Medical History Documenting
- Patient and Caregiver Education
- Assisting Physicians
- HIPAA Protocols
Accomplishments
Patient satisfaction
Super user for EPIC
Team player
Certification
BCLS
LPN- 2018
CNA 2002
Timeline
Licensed Practical Nurse
Advent Health Redmond
08.2018 - Current
Unit Secretary /Licensed Practical Nurse - 2018
Atrium Healthcare - Polk Medical Center
08.2015 - 08.2018
Patient Service Representative
Harbin Clinic Urology
07.2013 - 07.2014
Unit Secretary
Redmond Regional Medical Center
08.2001 - 07.2014
Practical Nursing - Nursing
Georgia Northwestern Technical College
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