Candy Howell
Valdosta,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
25
25
years of professional experience
Work History
Center Manager
Advance America
10.2021 - 08.2023
- Review loan applications and supporting documentation to ensure completeness and accuracy
- Verify applicant information, such as employment history, income, and creditworthiness
- Calculate debt-to-income ratios and determine loan eligibility based on established criteria
- Prepare loan files for underwriting and submit to appropriate departments for approval
- Coordinate with loan officers, borrowers, and third-party vendors to gather necessary information and resolve any issues or discrepancies
- Ensure compliance with all applicable laws, regulations, and company policies throughout the loan process
- Maintain accurate and up-to-date records of all loan transactions and communications
Store Manager
Dollar Tree
07.2018 - 09.2021
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Store Manager
CVS Pharmacy
05.2014 - 03.2017
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Dental Assistant
US Army
11.1998 - 12.2013
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Explained treatment procedures and instructed patients on home care guidelines.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Education
Associate of Arts - Baking And Pastry Arts
Keiser University
Tallahassee05.2019
Associate of Science - Dental Hygiene
Tallahassee Community College
Tallahassee, FL05.2016
Skills
- Manager Coaching and Training
- Constructive Feedback
- Time Management
- Staff Management
- Retail Inventory Management
- Shrink Reduction
- Customer Service
- Sales Operations
- Staff Training
Timeline
Center Manager
Advance America
10.2021 - 08.2023
Store Manager
Dollar Tree
07.2018 - 09.2021
Store Manager
CVS Pharmacy
05.2014 - 03.2017
Dental Assistant
US Army
11.1998 - 12.2013
Associate of Arts - Baking And Pastry Arts
Keiser University
Associate of Science - Dental Hygiene
Tallahassee Community College